What crazy times we are living in now!
I cannot tell you how lucky we feel to have been able to go on our dream trip to Italy last fall.  Everything was just wonderful and as we had imagined or better.   
We hope to return to lovely Italy someday soon.  We now have such a special place in our hearts for that country and its people. 
Joanne & Jim Sept-Oct 2019
Leah and I returned Tuesday night and are finally feeling close to normal after a 28-hour day of travel .... Before any more days pass, we want to let you know that our trip to Sicily and Milan was really wonderful thanks to you and your team. Here are a few of the highlights:Vito, drove us throughout our stay and he was perfect, friendly, reliable, and totally professional. We ran into a couple of days of heavy rain, for example, and we felt totally safe and protected with him at the wheel. He became like a friend while always maintaining his professionalism.All of the guides you employed for our trip were excellent. M in Trapani and Palermo, and S in Milano, really stood out. We learned and experienced Sicily and Milan in ways that we would never have been able to without them.The hotels were all, as expected, very good, each with its own character and charm.
There is much more to say ....we want to let you know that this was a truly amazing trip due to your efforts. Thank you again for making this such a great trip
Leah & Gerry November 2021

A Family Reunion in Italy July 2021 

My husband and I found Joyce about 9 years ago when we were asked by my sister-in-law to help her plan her 50th birthday weekend for about 20 people in Venice.  I had never been to Italy before and absolutely never planned a trip for that many people!  Joyce worked with me to find the perfect hotel (we stayed in a small hotel that had rooms for the guests but also had a small villa that we put the birthday girl & hubby and another couple that was just amazing – our view was the Grand Canal.  We waved to the cruise ships while drinking our morning coffee on our balcony!), daily activities for folks, meals, pretty much everything.  It was a combination of her qualifications and awards that initially led us to her but once I spoke with her, I knew that she was the right person for me.  Good listener, able to suggest interesting and “off the beaten path” experiences for us to do, able to plan logistically what we could do in 1 day, what we could do over the whole time we were there, connections to restaurants and the most amazing guides I have ever met (local, experienced and so nice!).  Joyce met us in Venice and accompanied us for our time there.  She helped us plan family time before everyone else arrived and a highlight of that trip was an outdoor lunch in a garden (for about 12) on  one of the small islands off the coast of Venice.  We toured the islands on a private boat, had a guide to show us the sites and spent several hours having that lunch.  Think of a warm, sunny day in October, a luscious green garden, beautifully set table, food being cooked tableside, wine flowing and lots of laughter!  That might have been when I decided that Italians have the best idea of how to live life!

This past summer, we planned another trip with Joyce.  This was for four couples (my husband’s siblings and husband/wives).  We visited Puglia and the Amalfi Coast for almost 2 weeks.  We started planning this trip during the pandemic, not really knowing if it would happen or not!  For most of the time we were planning it, Italy was not even “open” for tourists – I almost felt like I was planning a “dream” vacation because I did not know if we would be able to go.  I’m not even sure where to begin with how incredible this vacation was, but we saw the most amazing sights, ate the most incredible food and drank more that our share of wine, while we were having not just a “tourist vacation” but actual experiences that Joyce helped us plan.  We are not just sit around kind of people, so there was days where we were out on the water in private boats, we had a cooking lesson, we hiked the Trail of the Gods (and was surprised by the most incredible lunch in the goat herder’s own cabin on the hill), there was golfing, wine tasting, olive oil tasting, a day on Capri,  visiting ancient cities, saw the ruins of Herculaneum and spent our last night in Rome (just to make travel home easier!)  Joyce was able to arrange for us all to get our Covid PCR test done in Sorrento so that we were all set to return to the US on our flights home.  Italy opened just a few weeks before our trip was to happen and I can say that Joyce must have worked some magic because not one thing on our itinerary had to change because of anything that was closed or did not run due to Covid.  She was able to deliver every experience that we were hoping to have.  That is pretty incredible when you think about what has had to close or be postponed in the last two years!  She made it seem effortless, but I am sure that was a lot of work behind the scenes that we were not aware of .

Loretta and Family July 2021

Peggy and I just wanted to circle back with you to tell you how much we enjoyed the trip you planned for us.

Rome was spectacular and the guide was fantastic-we really enjoyed her.  The hotel was great just as it was on our previous trip.   Of course -the meals were incredible!  The COVID testing was about as good as you can get-2 minutes away from the hotel and results in less than an hour.  We hope to do this again.


Eric and Peggy - Fall 2021


The Italian Concierge took all the stress out of planning and we are so grateful! Grazie!

Joyce and her team designed an excellent itinerary for our spring break trip to Italy for our family of five.

She helped us decide on which cities to visit on this trip- which was Florence and Rome; and we all loved it. 
All our drivers and tour guides were so great- very friendly, knowledgeable, and accommodating.
From hotel reservations, museum tickets to train tickets and dining reservations- the organization they provided with the app was so awesome.
When we had a change in plans, Joyce was able to update and switch arrangements for us immediately- the communication throughout our trip was so easy and helpful.
They took all the stress out of planning a trip and we are so grateful! Grazie!
Kelly and family - March 2022 
Villa Torrigiani
"After dreaming about Italy ..., I found Joyce Falcone online.  The Italian Concierge intrigued me and so I looked into her website and liked what I saw.
When I heard about a tour including an Andrea Bocelli concert, I leaped on it as I had been following his career since 1994, and had always wanted to see him perform live.  The itinerary was perfect for me.  It included areas of Italy I had always wanted to explore...the art of Florence, the hill towns of Tuscany, the quaint villages of the Cinque Terre, chic Portofino, the wine country of Chianti and a cooking lesson!  It included a bit of everything I was fascinated with.  The fact that it was a small group ....was very much to my liking.  Joyce's expert knowledge of the local foods and wines helped to make each day a pure pleasure for me.  Her selection of excellent local guides made the things and places we were seeing so informative and that much more enjoyable than just doing it on our own.  I also want to compliment our guides for their fantastic knowledge, expertise, and patience with all our questions.  Our drivers were wonderful as well.  Each day's activities and meals were planned to give us enough time to enjoy each experience fully.  I was never left for wanting more (although, I always want more time in Italy PERIOD).  The camaraderie of my fellow travelers  was awesome...we had so much fun and laughs together, and I hope to see them all again someday.   So, Joyce, from the bottom of my heart, GRAZIE MILLE for a magical, memorable vacation."
Stephanie - July 2021. Bocelli Tour


Exceeded our Expectations!

Kim and Jeff. September 2021

We are now happily back and fully re-acclimatized following our 3 week trip to Italy.

It was a fantastic experience! You put together a superb itinerary with a host of excellent drivers, professional guides, activities, restaurants and excellent hotels. Your personal reputation certainly precedes you with all of your suppliers.

Thank you so much for your extremely well-organized tour with its day-to-day finesse, support from Paola, and wonderful app which informed us continuously as we traveled. We’re already thinking about Sicily and Malta.

Nancy - October 2019

Overall, it was another great trip. As usual, you always provide the best guides and drivers.

Siracusa was the absolute best part of the trip! We loved the guide. All the meals were excellent and the hotel was super. The attractions were fantastic, particularly the architectural museum.

Palermo: Loved this guide…fun and very informative without being pedantic. The churches were unbelievable and well worth the trip.
Paolo was incredible as a driver and as a guide.

We had great local food and were delighted by the scope of the type of restaurants as well. It was also a relief to not have to book these when we got there because I don’t believe we would have done as well. A big thank you for that.

Ward – September 2019

Thank You (grazie mille)

We got home late last night and this is the first chance to thank you both for an unbelievable vacation!! We wouldn't change anything - lodging (so fun staying with Franca), our drivers, the wonderful food, cooking classes (sooo fun with Franca and Mimma) wine tastings, and walking tours.
And our first time using the Axus app and wow, so so helpful.

Perfect!!! or is it Perfetto

A big shout out to both our tour guides - Sara and Barbara. Seriously, the long walk with Sara from Pienza to Monticchiello was so fun and interesting and Barbara has a wealth of knowledge, a great personality, and showed us exactly what we were hoping for. So glad you set us up with them!!

Grazie Signore!!

Fehling - October 2019

Our trip was absolutely amazing! Joyce and her staff far exceeded our already high expectations. The guides, drivers and her staff did a fantastic job. The guides made Italy and its past come alive to us. We couldn't have imagined seeing it any other way.

We have highly recommended you to our friends and other travelers that we met in Italy and look forward to exploring other areas in Italy with you and your staff!

Thanks so much for such a wonderful experience.

Verticchio - September 2019

We made it safely home and had a wonderful trip.

Favorites: Cooking class at Podere Ciona – perhaps the highlight of the trip. Franca was busy with a wine tasting, but Mimma and their friend Elissa were wonderful hosts. It was like being invited to somebody’s home for Sunday lunch who also happens to be a gourmet cook. We learned, we helped, and we had a wonderful conversation. Alvise in Venice was fantastic: warm, knowledgable, and generous. Far and away our favorite guide of the trip. On Lake Como, Villa Balbianello, lunch at Isola Comacina and Daniel’s boat service were all great. In Tuscany – Dario Cecchini was an event worth recommending.

The app and documentation you provided for the trip was very thorough and helpful.  On balance we would definitely have you plan our next trip to Italy and would recommend you and your team to anyone planning to go. Emma and Paola were always helpful and responsive.

Grazie mille to you and your team!

Sills, September 2019

"Joyce and her team have been an incredible resource and support in the planning of our past two trips to Italy. She has single-handedly converted us to the joy and convenience of using travel agents to help plan our vacations!

She is terrific with the "big picture" i.e. making sure we have an interesting mix of activities and experiences, as well as the "granular" details e.g. making sure we have have reservations at a restaurant at 8PM.

To be sure, Joyce is the Master of the "Art of the Vacation" and I for one, would never, now, plan a vacation to Italy without her."

Elsa, September 2019

We had a most fantastic and memorable time. Your services went ABOVE and BEYOND our expectations. Everything from the moment we got picked up from the airport to the moment we got transportation back to the airport was easy and wonderful.

The Villa was especially nice for our large group, everyone there was so nice and helpful. It had everything a person would need and more. All of our tour guides and the places you picked out for us to visit were also fabulous.

We loved Florence (we could have spent so much more time there, hopefully next time). Tuscany was so beautiful and the people were so nice. The Amalfi Coast was extraordinary. Rome well what can I say you need a couple weeks to really enjoy Rome, (next time).

Thanks for everything!

Pacifico, July 2019

The trip was absolutely fabulous! We had so much fun and remarked almost daily about the great job you did putting together the whole trip.

We absolutely loved Pienza, the surrounding areas and especially the cooking class. Lake Como was definitely another highlight. The food was amazing everywhere we went and the hotels were just what we were looking for.

We will absolutely recommend you to anyone that utters the word Italy. Thank you so much

Maune, July 2019

Just wanted to touch base following our amazing trip. Thanks and many kudos to you and your team for helping us arrange it.

All of our transfer and drivers were awesome. All on time, nice, nice vehicles, etc. These guys made our transfers seamless.

Rome: Inn at Spanish Steps was great. Great location, breakfast and amenities. The guided tour with Barbara was fabulous. She was so nice and knowledgeable. T

Puglia - wow. Rental car arrangements were perfect. No hitches. Drove to Hotel Masseria Torre Maizza. That place was nothing short of spectacular. Great room, great pool, great food, great beach club, great staff. Just not enough time. Would go back there in a heartbeat! Our tour guide, Francesco, in Alberobello was great. Our tour of Matera with Francesca was also fabulous. What a cool place.

We cant tell you how much we enjoyed this trip and we are so grateful for your help. We will use your services again when we can find the time to get back there and we will certainly recommend you guys to friends and family when the opportunity arises. Thanks again!

Pope, June 2019

Thank you to you and your team, we had a fabulous trip. All the arrangements you made for us were great, and we appreciated your suggestions for sites to see on our own, almost all of which we covered.

I will give special mention to: the Martis Palace, which we loved and was in a perfect, central location. Marcello in particular was an excellent guide.
The cooking lesson/dinner with Peter was a highlight and what a way to end the trip. It was a wonderful evening, really no words to describe it.

We would certainly recommend you to our friends, and will be in touch if we (hopefully) plan any trips to Italy in the future!
-Livingston, June 2019

We had a fantastic time . We loved everyday. The guides were awesome!
Every day trip was exceptional. We could not have done it without you.
I would recommend you without any hesitations to all our friends and we hope to come back to visit some new regions.
For me , the highlight was the villa in Tuscany , a truly stunning place !
Thank you so much for a memorable family trip!
-Kastelein, June 2019

Joyce, thank you for another flawless trip. The itinerary to Sicily was perfection. You listened to our wishlist and included all of our wishes. Our driver was friendly and knowledgeable. And the guides made Sicily’s history come alive. The hotels provided a perfect blend of city and country experiences.

As The Italian Concierge, you provide a uniquely custom experience. Your personal knowledge of each and every guide, driver, hotel and restaurant results in a worry-free experience.
Thanks again for another perfect anniversary trip.

-Davenport, June 2019

Mike and I wanted to send you our thanks and appreciation for all you did to make our 60th bday trip to Italy memorable and incredibly special. Although we are seasoned travelers to Italy, you sent us to places we would have never discovered on our own. Your advice was stellar, and all our accommodations were perfect. When our flight was canceled, and we needed help rebooking our tour, hotel etc... you were there for us! And it was a Sunday, Mother’s Day holiday and yet you were there for us!

The Italian Concierge provided that something extra that made our trip so wonderful. And so, although we are seasoned travelers to Italy, we will be turning to you for our future trips. You are definitely worth it and we are so grateful.

Ritter, May 2019

Wow! What an amazing trip! Mark and I had such a fabulous time experiencing Italy for the first time. I can’t tell you how many times we praised you and the phenomenal trip you planned for us.

The AXUS app was so valuable as it made navigating the trip so easy and fun. Including having all tickets, reservations, contacts, information in one place. We were were very happy with our hotels. Both the Ca Marie Adele and Hotel Savoy were very impressive with incredible service, great location and beautiful accommodations.

Probably the biggest highlight of the trip were the tour guides. We felt so honored to be in their wise and capable care in each city. We learned so much in such an enjoyable and enlightening fashion. We can’t imagine seeing any of these cities without them.

We have already recommended the Italian Concierge to friends and will continue to do so. And you will hear from us again when we return to Italy to explore other areas!

Joyce, thanks again for planning a trip of a lifetime! We are so grateful.

Gilbert, May 2019

We had such an AMAZING time in Italy! Thank you for all the wonderful suggestions, planning, and advice. Some of the highlights for us were: Pienza and the hike to Montechiello, including the lunch there, Lucca and bike riding around the wall, The pizza & gelato making class, Alvise, Paola, and Barbara - it was so enriching to have such knowledgeable guides

All of the hotels were fantastic (including the upgrade to 2 junior suites in Rome). We also wanted to thank you for the champagne and cookies that you sent us in Florence - what a great surprise! The whole trip made us feel like royalty with private drivers and guides, amazing experiences, and beautiful hotels.

I have already sung your praises and sent your name/website to at least a half dozen people and will continue to do so. I have been telling everyone about the app (which was fantastic to use and share with family!), how you came in at the bottom of our budget, and how you focus on only Italy.

Thanks again for everything!
Carolyn and Eric, April 2019

Catching my breath and reliving some of the fondest memories of my life to date. I can’t thank you enough for your detailed guidance in planning this once in a lifetime Italian trip. Every single detail was important and we are so grateful for your help.

Each day became our Favorite Day. We saw so so much and learned more. My children were incredibly grateful for the trip. They soaked up every moment.

Again, thank you so very much for sharing your passion for such a beautiful country. We hated to leave and hope to return. I will definitely pass your information on to anyone who is planning a trip to Italy. If there is a place to write a recommendation, I would be happy to sing your praises. So grateful!

Pinsoneault, June 2018

Joyce and her team were amazing! From the moment we landed in Italy until the day we left was worry free. The additional things we wanted to plan and changes we made were handled immediately.

I can't imagine going to Italy for a month with out Joyce's expertise. I was able to connect with Joyce in Italy when I needed to ask questions or confirm schedules.

The tour guides were so knowledgeable and passionate about Italian history. They interacted with my children and made it fun for all.

The Villa in the Amalfi Coast is a must. The town was perfect for my children... not over crowded.  All the Chefs prepared such delicious meals with the freshest ingredients. Our favorite memories were private boat trips on the Amalfi Coast and our pizza making class.  Thank you Joyce and your amazing team!!!

The Latella family, June 2017

Anne and I wanted to thank you for a most magical trip to Italy. First, our guides! Each of them were spectacular: knowledgable, passionate, and engaged. They love what they do, and they shared that joy with us. We couldn't have asked for better companions with whom to share our adventure in Italy.

Second, the hotels you picked for us were spot on. Each of them, particularly in Rome, Amalfi, and Florence, were exactly what we needed, and in a location that served our needs.

Third, and I can't stress this enough, THANK YOU for ordering a GPS for our rental car. I thought we could manage with maps, but I was sorely mistaken.

Fourth, all the documentation you sent us in advance for tickets and transportation made our trip that much more enjoyable. We didn't have to worry about much in terms of traveling, as you had handled all of that for us. What a relief!

Further, all your notes about things to do and see in each place, local customs, what to say and not to say, we referred to over and over again.

Joyce, thanks again for EVERYTHING. Our trip was wonderful, and you're a big reason why! When we're ready to explore Sicily, you will be our first call for sure!
Con grande ringraziamento e apprezzamento

Toolijan, April 2018

Italy was all we could have imagined and more! Just amazing history and architecture....it was mind boggling.

I am so glad I chose The Italian Concierge to plan this trip, it could not have been more PERFECT!

Each of the tours were so unique and interesting and the guides were absolutely wonderful! We LOVED the foodie tour. Our driver was so nice. The hotels were wonderful and the staff at each hotel were so accommodating.... very nice!!

Chianti... just absolutely beautiful! The cooking class was the highlight..... those woman were absolutely wonderful and they are famous!!! The food was just outstanding! We had the best time, we could have stayed there all day!

I cannot thank you enough for planning the perfect vacation in ITALY... just perfection! Thank you again!

Sjieka, May 2018

Having Joyce plan this trip was seamless. If you want to go to Italy this is the place to plan. I loved that Joyce is constantly going to the places she recommends and making sure they are still up to standard.

Her team is awesome too and available by text the entire trip when changes needed to be made. Can we clone her for other parts of Europe on travel planning?

-Eichenholz, May 2019

We had a wonderful trip and we are very grateful for your guidance and great planning. We loved all of the hotels (of course our “Limonaia” room with private terrace at Villa Bordoni topped all in terms of setting!) All had well-appointed rooms, very comfortable beds and delightful staff.

Food and wine of course were delicious. The guides were all great (we were both in love with Alvise). The itinerary had a good mix of cities and countryside, not too many museums and just the right amounts of free time, which we used to shop and nap, as fit the occasion!

I’ve just finished organizing my pictures and can’t decide which area was more beautiful. Thank you for introducing us to so many wonderful places!

Wodka, May 2018

I would have written sooner, but Zach and I are still in a depression since getting back from your beloved Italia. The trip was absolutely incredible. The countryside, the architecture, the history, the food and wine, the people, the shopping, and the lust for life and lack of stress that Italians seem to have. Oh and we learned to drink Prosecco! We truly miss it and can’t wait to return.

The hotels and guides you arranged (and train, transfers) were terrific. Loved L’O a lot. Gorgeous hotel and excellent service / location. I absolutely flipped for Siena. What an intriguing town with such rich history/traditions.

So, thank you again for helping to make our trip so fantastic. I will certainly recommend you!

Brandeis, May 2018

We are extremely impressed and pleased, and we've only just begun. We can't thank you enough for setting all this up. Pienza was so romantic we had a hard time leaving. Salvatore was as genuine and kind as everyone you've connected us with. Such a beautiful country and people.

All has been very good. We have enjoyed our stay in Italy very much and gotten a good feel for what we'd like to do on our next adventure through Italy.

The Tuscany countryside and many villages we visited were the highlight of our trip. All the guides were great, patient and very willing to share their knowledge. We especially enjoyed Michael our driver and Salvatore too. Again very patient and happy to share with us.

Please use us as a testament to your outstanding service and agency. We will be recommending you to all our friends that have an interest in touring Italy. You did an amazing job! Grazie Mille!

Johns, September 2017

The trip was outstanding and I can’t think of a single thing that I’d have liked to have done differently or that could have been better.

Anne and I had a blast. Each day, and at the end of the trip, we each stated our favorite part of the day, and ultimately the trip. We almost all had something different, but we all agreed that there really wasn’t a bad experience on the entire trip.

Thanks for everything. I’ll certainly be referring others to you when they mention Italy.

Abston, September 2017

We cannot thank you enough for planning our amazing trip to Italy! Every detail from beginning to the end was well thought out, planned perfectly and organized.

Italy is such a magical place and we really felt that the entire time we were there. The history and beauty is overwhelming and so awesome to take it all in.

I am sure I have forgotten to include a million other things, really there is too much to write! The Caffé!, The wine! The Aperol Spritz! The cheese! The Art! The history!....

So thank you again from all of our family to yours for an absolutely fantastic vacation and a great FIRST trip to ITALIA!!

Nicholson family, June 2017

This message is for the spectacular team that made our first time to Italy a perfect trip.  With the information we provided, you all managed to draft an itinerary, including moving our daughter in to her dorm in Florence, that was second to none!

From Florence, to Tuscany and then finishing off in Rome, there was nothing that we lacked seeing or missed. Our private tours were so amazing! The guides were beyond knowledgable, friendly, interesting and engaging!

We are already thinking about our next trip back and cannot wait for you all to be apart of it again! From the bottom of our hearts, James, Alexandra and I thank you!

Tringali Family, June 2017

This has been a fabulous trip! Every step of the way was perfect and hats off to you for a perfectly planned adventure!

We couldn’t have asked for anything more, except to stay longer! We will be singing praises to you to anyone planning a trip to Italy! We hope to return in two years so will be talking with you again! Ciao!

Louisiana Gals, May 2018

Our trip was great! No glitches, all went well. We loved Puglia, it was nice having the time in Fasano followed by the time in Lecce.

All the arrangements you made worked smoothly and the service and hotels did not disappoint. Both properties were great in different ways. The cooking class was wonderful and the tour guides both knowledgeable and friendly, giving us a good background to our journey.

We will definitely share your info and will be in touch when we plan another trip.  As it was our first trip to southern Italy it really helped to have you involved, especially given our hectic schedules at home.

Thanks again
Winston, Kohn, March 2018

We loved the entire trip and everything went as smooth as silk! Every hotel was great, all the restaurants wonderful (with one exception), and the drivers and tour guides were all perfect!

I will recommend you to friends and will definitely have you book any future travel to Italy.

Thank you very much!

Thompson family, July 2017

Jim and I had a wonderful time in Italy. All of your suggestions and arrangements worked out perfectly. Lucca was such a surprise and we thoroughly enjoyed our walking tour with Antonella.

Our hotels were lovely and all of the drivers were on-time, courteous and knowledgeable.

The highlight of our trip was cooking class with Mimma and Franca. They were delightful!! We enjoyed our time with them immensely. We have forwarded your info to several friends that are looking at Italy in the future.

Thank you again for a lovely itinerary.

-Buckley, October 2017

I want to share with you how much we thoroughly enjoyed our trip. The itinerary you gave us was perfect. We referred to it at least twice a day. All of the drivers were excellent, knowledgeable and courteous. Sal was especially great.

The tour guides were amazing. Extremely knowledgeable and very friendly. Absolutely loved the cooking class. The sisters were so much fun to be with. Maybe the highlight of the trip for me.

All in all it was a fantastic vacation. It is so hard to think of a favorite part. I am so glad we used you.

Gard, September 2017

We had an amazing trip to Italy!! Thank you so much for all of your hard work in such a short amount of time.

Guides: all excellent. Very dependable and punctual. All very knowledgeable. Transfers/Trains/Private Drivers/Water Taxis/Private Boats: all excellent; punctual and very helpful.

Overall we could not have had a better experience. You guys planned everything perfectly down to the last detail, which made things very easy on us as novice travelers. We are already planning to return to Italy as soon as possible and will certainly use your agency to help with our planning.  We will be happy to refer you to any of our contacts looking for assistance with travel to Italy.

Thukral Honeymoon, July 2017

We returned from our honeymoon and have to say you nailed it!! We loved Verona and restaurants…. Driving through the passe to Cortina was a little hairy but I've never seen anything like the mountain ranges before. Hiking was spectacular as well. The fabulous restaurants were the best on the trip in Cortina. Lake Maggiore was also perfect and we enjoyed touring the islands and did too much shopping.

Thanks for your service - it truly was perfect!!

Gibbs Honeymoon, July 2017

We just got back home after an absolutely wonderful trip. Many thanks to you both for helping us arrange what really was an ideal 10 days in Italy. The guides were all great (especially the hiking guide for the Trail of the Gods, who had to get involved in a dramatic helicopter rescue operation during our hike - though fortunately not for any of us!) Some pictures attached below.

For us, Capri was the best. Did some great boating and spectacular hiking. Could have stayed much longer. A true garden of Eden.

We will be sure to be in touch for our next trip and will absolutely recommend you to all of our friends who want to do Italy the right way!

Willen/Hakimi, June 2017

Our trip to Sicily was an exhilarating experience and we thank you for all your planning, recommendations and experience. Our driver was a genuine prince; safe, skillful but also thoughtful, kind and very helpful.

Every guide was excellent, exceptional as a matter of fact. We were grateful for each and every one. The hotels were wonderful. You were absolutely correct in saying a night at Hotel Athena would be memorable and unforgettable. Indeed it was.

Our dinner with its staggering view ranks as one of the most extraordinary experiences of our lifetime.

We fell in love and didn't want to leave.

Dooseman, May 2017

Everything has been perfect so far, beyond amazing! Thank you so much!

It is hard to pick our favorites, we have loved it all. Venice was magical. Our tour guides have been extraordinary. We loved the cooking class in Tuscany, our two hosts were charming and talented, and we were honored to learn from them. Our dinner at La Chiusa was a highlight- we met the owner and he made our night!

Wherever we go, we hear how wonderful you are, and we are very grateful to be traveling with your expertise!

Lech family, June 2017

We had an amazing time. Everything went as planned, the drivers, and tour guides were fantastic and always on time. The accommodations were also great.

Thanks for everything… we have seen so much in 2 weeks, and purchased 3 extra luggages for all the shopping we did.

We will definitely recommend your service, and once again thanks for everything you did with such short notice.

Nolet, September 2017

Joyce, we had a WONDERFUL TIME!! From the moment we got to Naples, everything went very smoothly!! The hotels were great!! We loved, loved, loved the Hotel Luna. Our view was amazing. You were right about Capri....it was fabulous. Our guides were very good. and the drivers were there when they were supposed to be!

Joyce, you made this trip very, very special for us.  Please tell Catherine that her hotel suggestions were great.

I will recommend you to everyone.

David, May 2017

Wow!!! There is so much to tell . . . I was so wiped out from each and every amazing, action-packed, fun and interesting day on our wonderful trip to Italy that I didn’t have time to email you during the trip.

The itinerary was perfect. Every hotel, activity, location, suggestion—so right-on and simply perfect.

ALL of our guides were EXCELLENT. Our driver, Michele—what a lovely man. His great attitude, love for his country, knowledge about wine, coffee, towns in Chianti, sites, etc.—really contributed to our trip and we thoroughly enjoyed spending time in the car with him. He was extremely accommodating and just great.  And  I cannot forget to mention the cooking lesson- so terrific!!! We had a major bonding experience with them, and loved cooking with them and learning from them.

The trip was LA MIGLIORE!!! Thank you so much for helping us have such a wonderful Italian adventure and so many memorable and special experiences. It was a delight to work with you and I look forward to doing it again in the future and I will definitely be recommending you to friends and family! Thanks, Joyce!!

Kleid Family, May 2017

We are back home after a wonderful week in Italy. We wanted to thank you again for all your special attention to our requests and to helping create wonderful wedding anniversary memories.

We know we will work with you again.

Linehan, April 2017

"Best trip ever to Italy.

Thank you to our Italian concierge, Joyce Falcone.

Our girls loved the magical city of Venice"

-Hellebusch family, April 2017

Oh, how do you even say THANK YOU. But, THANK YOU!!

We truly, truly, truly had the trip of our entire lifetime!

It has been a most exhilarating trip, everything was spectacular. We are so grateful! All my best, and UTMOST gratitude!!!

-Fredrickson, March 2017

This trip was the best I have ever taken hands down. It was the most memorable and phenomenal. The only thing I wished we had more was to have more time to spend in every city.

The Italian Concierge service was essential to the fabulous experience we had. It saved tremendous time. I loved the hotels you picked, centrally located, convenient and good quality properties.

I want to thank you for all the meticulous and thorough preparation work you did.  It allowed us to have more time to be spent on actually enjoying the trip.  It was truly memorable.  I would recommend you to my friends and family without a doubt.

Sun Family, January 2017

An amazing family vacation in Italy, thanks to Joyce and The Italian Concierge!

Every part of the trip was perfect - the hotels were unique and wonderful, the tour guides were knowledgeable and lovely; and we had the best time cooking in Tuscany with Mimma and Francesca.

A truly memorable and special trip!

Morrison family, December 2016

Thank you for all of your thoughtful assistance in planning our fabulous trip! [The guides] were phenomenal! So well educated and personable. As a result of their brilliant guidance, we experienced Rome and Florence through a magical lens of enthusiasm and fascination. Having not been to Italy before, there was a tremendous amount to take in.  So much beauty and inspiration at every turn, especially for us as designers. 

Thank you Joyce and Catherine for planning and facilitating such a memorable trip for us! We would not hesitate to recommend your services to friends or family who want to experience the richness of Italy in a manner perfectly suited to them.

Thanks for a fantastic first trip to Italy.

All of the hotels were awesome. The drivers were superb, and our guides.. so amazing. They absolutely made our trip. Loved seeing the local life.

The little lunch places we ate were superb and made the experience! Having the families serve us their own garden dishes and homemade cakes etc.…just fantastic. The bike rides were awesome…visiting the farm, cheese shop and olive oil place in Puglia. All of those different things made the trip so unique.

Loved it so much we can’t wait to go back.

Allen Family, July 2016

“ … We had a great trip - in fact, it turned out better than I had hoped. Every aspect and detail went off without a hitch…The drivers were always on time, courteous and friendly … Your restaurant recommendations were impeccable. I'm glad I contacted you.

You made things very easy for me, you were always very responsive, and you provided good advice.  And you put together a trip that respected my budget.

It was a pleasure doing business with you. My wife and I hope to return to Italy before too long. You can expect to hear from us again.”

"Having a wonderful time in Italy and can't believe it's coming to an end soon. Everything has been fantastic.  We wouldn't change a thing with the itinerary.  All of the private guides have been amazing and we are looking forward to spending our last day with Josie tomorrow. "

-Ferrara Family, June 2016

"Greetings from Villa Balbianello!

The itinerary has been great, having a wonderful time.

Thanks for all the recommendations,"

Roesch family - June 2016

"We had a great time on our trip. A real standout was our guide in Florence, her depth of knowledge and ability to use the time to meet our objectives was superb.

This is a picture of us heading out on our hike from Vernazza to Monterosso. We had perfect weather for hiking in the Cinque Terre.

Thanks again, Joyce, for your help in organizing our trip."  

Ellen and Lou  - May 2016

“THANK YOU for such a wonderful trip! Wow! My dad worked with you to plan our surprise honeymoon. We didn't even know we were going to Italy until we left for the airport, let alone all of the amazing things he had planned!

First of all, the logistics it takes to pull off a trip overseas is commendable. But pulling off flawless logistics for a SURPRISE trip is unbelievable! We never had to worry about where to go, who was picking us up, or what to do next. Every tiny detail was thought of. Even the tiny role of someone meeting us at the dock in Venice to take us from our boat to our driver. Flawless.

The activities that were chosen could not have been better. We loved every single one of them! Ranging from sight seeing to wine tasting to eating delicious food, it was everything we would have wanted to do. Our absolute favorite thing we did the whole trip was the cooking class with The Mamas! It was an experience we will never forget!

Everything was perfect, we continue to look at pictures and day dream of our time in Italy.

Thank you Joyce!!”

May 2015- Fehling

Thank you for your wonderful service and exceptional guidance in planning and executing our family vacation.

I appreciate that you truly listened to our wish list in the planning stage and helped shape an itinerary that held something special for each person in our party. Your suggestions on where to cut back (or add on) were spot on.

Your contacts, including drivers and guides, are an exceptional lot. The drivers were on time, personable and engaging each and every time. The guides…well… just outstanding. I am generally not one for tours but your guides made each location we visited come alive. 

I travel a good deal for business and pleasure and consider myself pretty picky. Your exceptional attention to detail enabled my family to share an experience that will be remembered for a lifetime.

July 2016 - Gibbons - Fitzpatrick Family

“It's hard to know where to begin, except to say that our entire trip was absolutely perfect from beginning to end! Every one of our drivers was exactly on time and in the designated meeting place.

Each of the tour guides - Michaela in Rome, Donatella in Siena, Simona in Florence, Antonella in Venice, and Silvana at the Villa Balbaniello - every one of them is a credit to you and we were very impressed with their individual knowledge and their enthusiasm for local history.

All in all, you put together a most wonderful vacation for us, and for that the four of us sincerely thank you! Sandy and I are already talking about a return trip to Italy - one day, hopefully not too far away…”

Sept 2015 -Whistler & Eckhert

“I haven't had the time to properly thank you for the great job you did putting together a last minute itinerary on such excruciatingly short notice.

Adam and I had a great and (essentially) glitch free time. Your choices/suggestions were all on point. Food and hotels were wonderful. Tour guides worked out wonderfully. The trip was a great combination of sightseeing and relaxation.

Thanks again -- let me know if you'd like to see any photos. And please feel free to use me as a reference!”

Weissler- July 2015

“Thanks you so much for putting together this great trip. I think it struck the right balance of touring with down time,…

There are a lot of photos of the cooking class which was one of our favorite activities … ”

Sept 2015- Brown Group

“Words cannot describe what a wonderful time we had in Italy. The trip was just perfect.T he hotels were beautiful, the guides delightful and full of knowledge.

We can't thank you enough for such a well planned trip of a lifetime. Oh, and let's not forget every meal was delicious!!

Moody, Chappius, Leonards, October 2015

“ Don and I had a wonderful time on our trip to Italy!

If our friends ever mention that they are planning to go to Italy, we will definitely recommend that they work with you!”

Sept 2015- Peck

“We had an amazing trip that went off without a hitch. All the hotels were great.

Can't say enough about your service.”

Sept 2015-Sargent

“Great Call … ”

Oct 2014- Sussman

“We truly had a wonderful time in Tuscany.”


“I think this photo sums up our experience …

Thanks for helping to plan this trip … Very well done.”

Sept- 2015 J. Brown

“It was a fantastic trip!”

 Sept 2014- Ontell Silvermann

“Everything was well organized …

‘trip of a lifetime!!!!!!’ ”

May 2014- Sturlese

“The trip was fabulous and went off without a single glitch! ”

Oct 2013- Arsenault

“The execution was flawless and we enjoyed a wonderful holiday.

I would recommend Joyce without hesitation to any traveler who wants to take the perfect trip to Italy.”

Aug 2014 -Finn Family

“Our trip was terrific.

Loved your choice for hotels and guides.”

“The trip was absolutely awesome.”

- Sitton's | December 2013

“We had the vacation of a lifetime! … Everything was planned to perfection!

We could not have done it without you!

We would highly recommend you to anyone.”

“The trip has been so wonderful, you did a splendid job for us. Every day was so special …”

Sept 2013- E. Halpeirn

“We loved hiking the Seisler Alm in the Dolomites yesterday …

We are having a wonderful time …”

“Amazing trip to Amalfi Coast, …

Couldn’t have done it without Joyce and her vast knowledge of the area and ability to tailor her recommendations to our desires. — Thanks Joyce.”

“What a fantastic and memorable experience Joyce, the Italian Concierge, provided us! ”

..."Hi joyce...what an amazing time!  Everything was smooth as silk, thanks to you"

May 2013- Sitko

“Matera might have been the highlite of the trip due to it being so truly ‘Italian’ — Not a word of English spoken around us. …

Thanks for all of your recommendations.” 

July 2014 -L. Peterson

“What a fantastic vacation!

Without Joyce we never could have found the wonderful little hotels we stayed at nor the fabulous tour guides that added so much to our experience.”



conde nast top travel Specialist 2008conde nast top travel Specialist 2009conde nast top travel Specialist 2010conde nast top travel Specialist 2011conde nast top travel Specialist 2012

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