Trip of a Lifetime
Wow! What an amazing trip! Mark and I had such a fabulous time experiencing Italy for the first time. I can’t tell you how many times we praised you and the phenomenal trip you planned for us.
The AXUS app was so valuable as it made navigating the trip so easy and fun. Including having all tickets, reservations, contacts, information in one place. We were were very happy with our hotels. Both the Ca Marie Adele and Hotel Savoy were very impressive with incredible service, great location and beautiful accommodations.
Probably the biggest highlight of the trip were the tour guides. We felt so honored to be in their wise and capable care in each city. We learned so much in such an enjoyable and enlightening fashion. We can’t imagine seeing any of these cities without them.
We have already recommended the Italian Concierge to friends and will continue to do so. And you will hear from us again when we return to Italy to explore other areas!
Joyce, thanks again for planning a trip of a lifetime! We are so grateful.
Gilbert, May 2019
Such an Amazing Time in Italy
We had such an AMAZING time in Italy! Thank you for all the wonderful suggestions, planning, and advice. Some of the highlights for us were: Pienza and the hike to Montechiello, including the lunch there, Lucca and bike riding around the wall, The pizza & gelato making class, Alvise, Paola, and Barbara - it was so enriching to have such knowledgeable guides
All of the hotels were fantastic (including the upgrade to 2 junior suites in Rome). We also wanted to thank you for the champagne and cookies that you sent us in Florence - what a great surprise! The whole trip made us feel like royalty with private drivers and guides, amazing experiences, and beautiful hotels.
I have already sung your praises and sent your name/website to at least a half dozen people and will continue to do so. I have been telling everyone about the app (which was fantastic to use and share with family!), how you came in at the bottom of our budget, and how you focus on only Italy.
Thanks again for everything!
Carolyn and Eric, April 2019
Once in a Lifetime trip
Catching my breath and reliving some of the fondest memories of my life to date. I can’t thank you enough for your detailed guidance in planning this once in a lifetime Italian trip. Every single detail was important and we are so grateful for your help.
Each day became our Favorite Day. We saw so so much and learned more. My children were incredibly grateful for the trip. They soaked up every moment.
Again, thank you so very much for sharing your passion for such a beautiful country. We hated to leave and hope to return. I will definitely pass your information on to anyone who is planning a trip to Italy. If there is a place to write a recommendation, I would be happy to sing your praises. So grateful!
Pinsoneault, June 2018
I can't imagine going to Italy without Joyce's expertise
Joyce and her team were amazing! From the moment we landed in Italy until the day we left was worry free. The additional things we wanted to plan and changes we made were handled immediately.
I can't imagine going to Italy for a month with out Joyce's expertise. I was able to connect with Joyce in Italy when I needed to ask questions or confirm schedules.
The tour guides were so knowledgeable and passionate about Italian history. They interacted with my children and made it fun for all.
The Villa in the Amalfi Coast is a must. The town was perfect for my children... not over crowded. All the Chefs prepared such delicious meals with the freshest ingredients. Our favorite memories were private boat trips on the Amalfi Coast and our pizza making class. Thank you Joyce and your amazing team!!!
The Latella family, June 2017
Most Magical Trip to Italy
Anne and I wanted to thank you for a most magical trip to Italy. First, our guides! Each of them were spectacular: knowledgable, passionate, and engaged. They love what they do, and they shared that joy with us. We couldn't have asked for better companions with whom to share our adventure in Italy.
Second, the hotels you picked for us were spot on. Each of them, particularly in Rome, Amalfi, and Florence, were exactly what we needed, and in a location that served our needs.
Third, and I can't stress this enough, THANK YOU for ordering a GPS for our rental car. I thought we could manage with maps, but I was sorely mistaken.
Fourth, all the documentation you sent us in advance for tickets and transportation made our trip that much more enjoyable. We didn't have to worry about much in terms of traveling, as you had handled all of that for us. What a relief!
Further, all your notes about things to do and see in each place, local customs, what to say and not to say, we referred to over and over again.
Joyce, thanks again for EVERYTHING. Our trip was wonderful, and you're a big reason why! When we're ready to explore Sicily, you will be our first call for sure!
Con grande ringraziamento e apprezzamento
Toolijan, April 2018
Could not have been more perfect
Italy was all we could have imagined and more! Just amazing history and architecture....it was mind boggling.
I am so glad I chose The Italian Concierge to plan this trip, it could not have been more PERFECT!
Each of the tours were so unique and interesting and the guides were absolutely wonderful! We LOVED the foodie tour. Our driver was so nice. The hotels were wonderful and the staff at each hotel were so accommodating.... very nice!!
Chianti... just absolutely beautiful! The cooking class was the highlight..... those woman were absolutely wonderful and they are famous!!! The food was just outstanding! We had the best time, we could have stayed there all day!
I cannot thank you enough for planning the perfect vacation in ITALY... just perfection! Thank you again!
Sjieka, May 2018
So many wonderful places
We had a wonderful trip and we are very grateful for your guidance and great planning. We loved all of the hotels (of course our “Limonaia” room with private terrace at Villa Bordoni topped all in terms of setting!) All had well-appointed rooms, very comfortable beds and delightful staff.
Food and wine of course were delicious. The guides were all great (we were both in love with Alvise). The itinerary had a good mix of cities and countryside, not too many museums and just the right amounts of free time, which we used to shop and nap, as fit the occasion!
I’ve just finished organizing my pictures and can’t decide which area was more beautiful. Thank you for introducing us to so many wonderful places!
Wodka, May 2018
I would have written sooner, but Zach and I are still in a depression since getting back from your beloved Italia. The trip was absolutely incredible. The countryside, the architecture, the history, the food and wine, the people, the shopping, and the lust for life and lack of stress that Italians seem to have. Oh and we learned to drink Prosecco! We truly miss it and can’t wait to return.
The hotels and guides you arranged (and train, transfers) were terrific. Loved L’O a lot. Gorgeous hotel and excellent service / location. I absolutely flipped for Siena. What an intriguing town with such rich history/traditions.
So, thank you again for helping to make our trip so fantastic. I will certainly recommend you!
Brandeis, May 2018
Extremely Impressed and Pleased
We are extremely impressed and pleased, and we've only just begun. We can't thank you enough for setting all this up. Pienza was so romantic we had a hard time leaving. Salvatore was as genuine and kind as everyone you've connected us with. Such a beautiful country and people.
All has been very good. We have enjoyed our stay in Italy very much and gotten a good feel for what we'd like to do on our next adventure through Italy.
The Tuscany countryside and many villages we visited were the highlight of our trip. All the guides were great, patient and very willing to share their knowledge. We especially enjoyed Michael our driver and Salvatore too. Again very patient and happy to share with us.
Please use us as a testament to your outstanding service and agency. We will be recommending you to all our friends that have an interest in touring Italy. You did an amazing job! Grazie Mille!
Johns, September 2017
“Can’t think of anything better”
The trip was outstanding and I can’t think of a single thing that I’d have liked to have done differently or that could have been better.
Anne and I had a blast. Each day, and at the end of the trip, we each stated our favorite part of the day, and ultimately the trip. We almost all had something different, but we all agreed that there really wasn’t a bad experience on the entire trip.
Thanks for everything. I’ll certainly be referring others to you when they mention Italy.
Abston, September 2017
Absolutely Fantastic First Trip To Italy
We cannot thank you enough for planning our amazing trip to Italy! Every detail from beginning to the end was well thought out, planned perfectly and organized.
Italy is such a magical place and we really felt that the entire time we were there. The history and beauty is overwhelming and so awesome to take it all in.
I am sure I have forgotten to include a million other things, really there is too much to write! The Caffé!, The wine! The Aperol Spritz! The cheese! The Art! The history!....
So thank you again from all of our family to yours for an absolutely fantastic vacation and a great FIRST trip to ITALIA!!
Nicholson family, June 2017
Perfect First Trip to Italy
This message is for the spectacular team that made our first time to Italy a perfect trip. With the information we provided, you all managed to draft an itinerary, including moving our daughter in to her dorm in Florence, that was second to none!
From Florence, to Tuscany and then finishing off in Rome, there was nothing that we lacked seeing or missed. Our private tours were so amazing! The guides were beyond knowledgable, friendly, interesting and engaging!
We are already thinking about our next trip back and cannot wait for you all to be apart of it again! From the bottom of our hearts, James, Alexandra and I thank you!
Tringali Family, June 2017
Perfectly Planned Adventure
This has been a fabulous trip! Every step of the way was perfect and hats off to you for a perfectly planned adventure!
We couldn’t have asked for anything more, except to stay longer! We will be singing praises to you to anyone planning a trip to Italy! We hope to return in two years so will be talking with you again! Ciao!
Louisiana Gals, May 2018
We loved Puglia
Our trip was great! No glitches, all went well. We loved Puglia, it was nice having the time in Fasano followed by the time in Lecce.
All the arrangements you made worked smoothly and the service and hotels did not disappoint. Both properties were great in different ways. The cooking class was wonderful and the tour guides both knowledgeable and friendly, giving us a good background to our journey.
We will definitely share your info and will be in touch when we plan another trip. As it was our first trip to southern Italy it really helped to have you involved, especially given our hectic schedules at home.
Winston, Kohn, March 2018
Loved the entire trip
We loved the entire trip and everything went as smooth as silk! Every hotel was great, all the restaurants wonderful (with one exception), and the drivers and tour guides were all perfect!
I will recommend you to friends and will definitely have you book any future travel to Italy.
Thank you very much!
Thompson family, July 2017
All worked out perfectly
Jim and I had a wonderful time in Italy. All of your suggestions and arrangements worked out perfectly. Lucca was such a surprise and we thoroughly enjoyed our walking tour with Antonella.
Our hotels were lovely and all of the drivers were on-time, courteous and knowledgeable.
The highlight of our trip was cooking class with Mimma and Franca. They were delightful!! We enjoyed our time with them immensely. We have forwarded your info to several friends that are looking at Italy in the future.
Thank you again for a lovely itinerary.
-Buckley, October 2017
So glad we used you
I want to share with you how much we thoroughly enjoyed our trip. The itinerary you gave us was perfect. We referred to it at least twice a day. All of the drivers were excellent, knowledgeable and courteous. Sal was especially great.
The tour guides were amazing. Extremely knowledgeable and very friendly. Absolutely loved the cooking class. The sisters were so much fun to be with. Maybe the highlight of the trip for me.
All in all it was a fantastic vacation. It is so hard to think of a favorite part. I am so glad we used you.
Gard, September 2017
We had an amazing trip to Italy!! Thank you so much for all of your hard work in such a short amount of time.
Guides: all excellent. Very dependable and punctual. All very knowledgeable. Transfers/Trains/Private Drivers/Water Taxis/Private Boats: all excellent; punctual and very helpful.
Overall we could not have had a better experience. You guys planned everything perfectly down to the last detail, which made things very easy on us as novice travelers. We are already planning to return to Italy as soon as possible and will certainly use your agency to help with our planning. We will be happy to refer you to any of our contacts looking for assistance with travel to Italy.
Thukral Honeymoon, July 2017
We returned from our honeymoon and have to say you nailed it!! We loved Verona and restaurants…. Driving through the passe to Cortina was a little hairy but I've never seen anything like the mountain ranges before. Hiking was spectacular as well. The fabulous restaurants were the best on the trip in Cortina. Lake Maggiore was also perfect and we enjoyed touring the islands and did too much shopping.
Thanks for your service - it truly was perfect!!
Gibbs Honeymoon, July 2017
Ideal 10 Days in Italy
We just got back home after an absolutely wonderful trip. Many thanks to you both for helping us arrange what really was an ideal 10 days in Italy. The guides were all great (especially the hiking guide for the Trail of the Gods, who had to get involved in a dramatic helicopter rescue operation during our hike - though fortunately not for any of us!) Some pictures attached below.
For us, Capri was the best. Did some great boating and spectacular hiking. Could have stayed much longer. A true garden of Eden.
We will be sure to be in touch for our next trip and will absolutely recommend you to all of our friends who want to do Italy the right way!
Willen/Hakimi, June 2017
Exhilarating, Extraordinary, Unforgettable
Our trip to Sicily was an exhilarating experience and we thank you for all your planning, recommendations and experience. Our driver was a genuine prince; safe, skillful but also thoughtful, kind and very helpful.
Every guide was excellent, exceptional as a matter of fact. We were grateful for each and every one. The hotels were wonderful. You were absolutely correct in saying a night at Hotel Athena would be memorable and unforgettable. Indeed it was.
Our dinner with its staggering view ranks as one of the most extraordinary experiences of our lifetime.
We fell in love and didn't want to leave.
Dooseman, May 2017
Hard to pick a favorite
Everything has been perfect so far, beyond amazing! Thank you so much!
It is hard to pick our favorites, we have loved it all. Venice was magical. Our tour guides have been extraordinary. We loved the cooking class in Tuscany, our two hosts were charming and talented, and we were honored to learn from them. Our dinner at La Chiusa was a highlight- we met the owner and he made our night!
Wherever we go, we hear how wonderful you are, and we are very grateful to be traveling with your expertise!
Lech family, June 2017
We had an amazing time. Everything went as planned, the drivers, and tour guides were fantastic and always on time. The accommodations were also great.
Thanks for everything… we have seen so much in 2 weeks, and purchased 3 extra luggages for all the shopping we did.
We will definitely recommend your service, and once again thanks for everything you did with such short notice.
Nolet, September 2017
Loved loved loved
Joyce, we had a WONDERFUL TIME!! From the moment we got to Naples, everything went very smoothly!! The hotels were great!! We loved, loved, loved the Hotel Luna. Our view was amazing. You were right about Capri....it was fabulous. Our guides were very good. and the drivers were there when they were supposed to be!
Joyce, you made this trip very, very special for us. Please tell Catherine that her hotel suggestions were great.
I will recommend you to everyone.
David, May 2017
Simply Perfect- La Migliore
Wow!!! There is so much to tell . . . I was so wiped out from each and every amazing, action-packed, fun and interesting day on our wonderful trip to Italy that I didn’t have time to email you during the trip.
The itinerary was perfect. Every hotel, activity, location, suggestion—so right-on and simply perfect.
ALL of our guides were EXCELLENT. Our driver, Michele—what a lovely man. His great attitude, love for his country, knowledge about wine, coffee, towns in Chianti, sites, etc.—really contributed to our trip and we thoroughly enjoyed spending time in the car with him. He was extremely accommodating and just great. And I cannot forget to mention the cooking lesson- so terrific!!! We had a major bonding experience with them, and loved cooking with them and learning from them.
The trip was LA MIGLIORE!!! Thank you so much for helping us have such a wonderful Italian adventure and so many memorable and special experiences. It was a delight to work with you and I look forward to doing it again in the future and I will definitely be recommending you to friends and family! Thanks, Joyce!!
Kleid Family, May 2017
Wedding Anniversary Magic
We are back home after a wonderful week in Italy. We wanted to thank you again for all your special attention to our requests and to helping create wonderful wedding anniversary memories.
We know we will work with you again.
Linehan, April 2017
Best ever trip to Italy
"Best trip ever to Italy.
Thank you to our Italian concierge, Joyce Falcone.
Our girls loved the magical city of Venice"
-Hellebusch family, April 2017
My heart aches to go back!
Oh, how do you even say THANK YOU. But, THANK YOU!!
We truly, truly, truly had the trip of our entire lifetime!
It has been a most exhilarating trip, everything was spectacular. We are so grateful! All my best, and UTMOST gratitude!!!
-Fredrickson, March 2017
Best Trip Hands Down
This trip was the best I have ever taken hands down. It was the most memorable and phenomenal. The only thing I wished we had more was to have more time to spend in every city.
The Italian Concierge service was essential to the fabulous experience we had. It saved tremendous time. I loved the hotels you picked, centrally located, convenient and good quality properties.
I want to thank you for all the meticulous and thorough preparation work you did. It allowed us to have more time to be spent on actually enjoying the trip. It was truly memorable. I would recommend you to my friends and family without a doubt.
Sun Family, January 2017
Perfect family trip
An amazing family vacation in Italy, thanks to Joyce and The Italian Concierge!
Every part of the trip was perfect - the hotels were unique and wonderful, the tour guides were knowledgeable and lovely; and we had the best time cooking in Tuscany with Mimma and Francesca.
A truly memorable and special trip!
Morrison family, December 2016
Beauty and inspiration at every turn
Thank you for all of your thoughtful assistance in planning our fabulous trip! [The guides] were phenomenal! So well educated and personable. As a result of their brilliant guidance, we experienced Rome and Florence through a magical lens of enthusiasm and fascination. Having not been to Italy before, there was a tremendous amount to take in. So much beauty and inspiration at every turn, especially for us as designers.
Thank you Joyce and Catherine for planning and facilitating such a memorable trip for us! We would not hesitate to recommend your services to friends or family who want to experience the richness of Italy in a manner perfectly suited to them.
Fantastic first trip to Italy
Thanks for a fantastic first trip to Italy.
All of the hotels were awesome. The drivers were superb, and our guides.. so amazing. They absolutely made our trip. Loved seeing the local life.
The little lunch places we ate were superb and made the experience! Having the families serve us their own garden dishes and homemade cakes etc.…just fantastic. The bike rides were awesome…visiting the farm, cheese shop and olive oil place in Puglia. All of those different things made the trip so unique.
Loved it so much we can’t wait to go back.
Allen Family, July 2016
Recommendations Were Impeccable
“ … We had a great trip - in fact, it turned out better than I had hoped. Every aspect and detail went off without a hitch…The drivers were always on time, courteous and friendly … Your restaurant recommendations were impeccable. I'm glad I contacted you.
You made things very easy for me, you were always very responsive, and you provided good advice. And you put together a trip that respected my budget.
It was a pleasure doing business with you. My wife and I hope to return to Italy before too long. You can expect to hear from us again.”
"Wouldn't Change a Thing"
"Having a wonderful time in Italy and can't believe it's coming to an end soon. Everything has been fantastic. We wouldn't change a thing with the itinerary. All of the private guides have been amazing and we are looking forward to spending our last day with Josie tomorrow. "
-Ferrara Family, June 2016
"Greetings from Villa Balbianello!
The itinerary has been great, having a wonderful time.
Thanks for all the recommendations,"
Roesch family - June 2016
A Real Standout
"We had a great time on our trip. A real standout was our guide in Florence, her depth of knowledge and ability to use the time to meet our objectives was superb.
This is a picture of us heading out on our hike from Vernazza to Monterosso. We had perfect weather for hiking in the Cinque Terre.
Thanks again, Joyce, for your help in organizing our trip."
Ellen and Lou - May 2016
“THANK YOU for such a wonderful trip! Wow! My dad worked with you to plan our surprise honeymoon. We didn't even know we were going to Italy until we left for the airport, let alone all of the amazing things he had planned!
First of all, the logistics it takes to pull off a trip overseas is commendable. But pulling off flawless logistics for a SURPRISE trip is unbelievable! We never had to worry about where to go, who was picking us up, or what to do next. Every tiny detail was thought of. Even the tiny role of someone meeting us at the dock in Venice to take us from our boat to our driver. Flawless.
The activities that were chosen could not have been better. We loved every single one of them! Ranging from sight seeing to wine tasting to eating delicious food, it was everything we would have wanted to do. Our absolute favorite thing we did the whole trip was the cooking class with The Mamas! It was an experience we will never forget!
Everything was perfect, we continue to look at pictures and day dream of our time in Italy.
Thank you Joyce!!”
May 2015- Fehling
Family Vacation to be Remembered for a Lifetime
Thank you for your wonderful service and exceptional guidance in planning and executing our family vacation.
I appreciate that you truly listened to our wish list in the planning stage and helped shape an itinerary that held something special for each person in our party. Your suggestions on where to cut back (or add on) were spot on.
Your contacts, including drivers and guides, are an exceptional lot. The drivers were on time, personable and engaging each and every time. The guides…well… just outstanding. I am generally not one for tours but your guides made each location we visited come alive.
I travel a good deal for business and pleasure and consider myself pretty picky. Your exceptional attention to detail enabled my family to share an experience that will be remembered for a lifetime.
July 2016 - Gibbons - Fitzpatrick Family
Trip Was Perfect
“It's hard to know where to begin, except to say that our entire trip was absolutely perfect from beginning to end! Every one of our drivers was exactly on time and in the designated meeting place.
Each of the tour guides - Michaela in Rome, Donatella in Siena, Simona in Florence, Antonella in Venice, and Silvana at the Villa Balbaniello - every one of them is a credit to you and we were very impressed with their individual knowledge and their enthusiasm for local history.
All in all, you put together a most wonderful vacation for us, and for that the four of us sincerely thank you! Sandy and I are already talking about a return trip to Italy - one day, hopefully not too far away…”
Sept 2015 -Whistler & Eckhert
Choices All On Point
“I haven't had the time to properly thank you for the great job you did putting together a last minute itinerary on such excruciatingly short notice.
Adam and I had a great and (essentially) glitch free time. Your choices/suggestions were all on point. Food and hotels were wonderful. Tour guides worked out wonderfully. The trip was a great combination of sightseeing and relaxation.
Thanks again -- let me know if you'd like to see any photos. And please feel free to use me as a reference!”
Weissler- July 2015
The trip struck the right balance of touring and down time
“Thanks you so much for putting together this great trip. I think it struck the right balance of touring with down time,…
There are a lot of photos of the cooking class which was one of our favorite activities … ”
Sept 2015- Brown Group
Words Cannot Describe
“Words cannot describe what a wonderful time we had in Italy. The trip was just perfect.T he hotels were beautiful, the guides delightful and full of knowledge.
We can't thank you enough for such a well planned trip of a lifetime. Oh, and let's not forget every meal was delicious!!
Moody, Chappius, Leonards, October 2015
“ Don and I had a wonderful time on our trip to Italy!
If our friends ever mention that they are planning to go to Italy, we will definitely recommend that they work with you!”
Sept 2015- Peck
Without A Hitch
“We had an amazing trip that went off without a hitch. All the hotels were great.
Can't say enough about your service.”
“Great Call … ”
Oct 2014- Sussman
Wonderful Time in Tuscany
“We truly had a wonderful time in Tuscany.”
Very well done
“I think this photo sums up our experience …
Thanks for helping to plan this trip … Very well done.”
Sept- 2015 J. Brown
“It was a fantastic trip!”
Sept 2014- Ontell Silvermann
Trip of a Lifetime
“Everything was well organized …
‘trip of a lifetime!!!!!!’ ”
May 2014- Sturlese
Trip Was Fabulous
“The trip was fabulous and went off without a single glitch! ”
Oct 2013- Arsenault
The execution was flawless
“The execution was flawless and we enjoyed a wonderful holiday.
I would recommend Joyce without hesitation to any traveler who wants to take the perfect trip to Italy.”
Aug 2014 -Finn Family
Trip Was Terrific
“Our trip was terrific.
Loved your choice for hotels and guides.”
“The trip was absolutely awesome.”
- Sitton's | December 2013
Vacation of a lifetime
“We had the vacation of a lifetime! … Everything was planned to perfection!
We could not have done it without you!
We would highly recommend you to anyone.”
You did a splendid job for us
“The trip has been so wonderful, you did a splendid job for us. Every day was so special …”
Sept 2013- E. Halpeirn
Having a Wonderful Time
“We loved hiking the Seisler Alm in the Dolomites yesterday …
We are having a wonderful time …”
“Amazing trip to Amalfi Coast, …
Couldn’t have done it without Joyce and her vast knowledge of the area and ability to tailor her recommendations to our desires. — Thanks Joyce.”
Everything was smooth as silk
“What a fantastic and memorable experience Joyce, the Italian Concierge, provided us! ”
..."Hi joyce...what an amazing time! Everything was smooth as silk, thanks to you"
May 2013- Sitko
Thanks for all of your recommendations
“Matera might have been the highlite of the trip due to it being so truly ‘Italian’ — Not a word of English spoken around us. …
Thanks for all of your recommendations.”
July 2014 -L. Peterson
“What a fantastic vacation!
Without Joyce we never could have found the wonderful little hotels we stayed at nor the fabulous tour guides that added so much to our experience.”