We cannot thank you enough for planning our amazing trip to Italy! Every detail from beginning to the end was well thought out, planned perfectly and organized.

Italy is such a magical place and we really felt that the entire time we were there. The history and beauty is overwhelming and so awesome to take it all in.

I am sure I have forgotten to include a million other things, really there is too much to write! The Caffé!, The wine! The Aperol Spritz! The cheese! The Art! The history!....

So thank you again from all of our family to yours for an absolutely fantastic vacation and a great FIRST trip to ITALIA!!

Nicholson family, June 2017

Joyce and her team were amazing! From the moment we landed in Italy until the day we left was worry free. The additional things we wanted to plan and changes we made were handled immediately.

I can't imagine going to Italy for a month with out Joyce's expertise. I was able to connect with Joyce in Italy when I needed to ask questions or confirm schedules.

The tour guides were so knowledgeable and passionate about Italian history. They interacted with my children and made it fun for all.

The Villa in the Amalfi Coast is a must. The town was perfect for my children... not over crowded.  All the Chefs prepared such delicious meals with the freshest ingredients. Our favorite memories were private boat trips on the Amalfi Coast and our pizza making class.  Thank you Joyce and your amazing team!!!

The Latella family, June 2017

This message is for the spectacular team that made our first time to Italy a perfect trip.  With the information we provided, you all managed to draft an itinerary, including moving our daughter in to her dorm in Florence, that was second to none!

From Florence, to Tuscany and then finishing off in Rome, there was nothing that we lacked seeing or missed. Our private tours were so amazing! The guides were beyond knowledgable, friendly, interesting and engaging!

We are already thinking about our next trip back and cannot wait for you all to be apart of it again! From the bottom of our hearts, James, Alexandra and I thank you!

Tringali Family, June 2017

Jim and I had a wonderful time in Italy. All of your suggestions and arrangements worked out perfectly. Lucca was such a surprise and we thoroughly enjoyed our walking tour with Antonella.

Our hotels were lovely and all of the drivers were on-time, courteous and knowledgeable.

The highlight of our trip was cooking class with Mimma and Franca. They were delightful!! We enjoyed our time with them immensely. We have forwarded your info to several friends that are looking at Italy in the future.

Thank you again for a lovely itinerary.

-Buckley, October 2017

I want to share with you how much we thoroughly enjoyed our trip. The itinerary you gave us was perfect. We referred to it at least twice a day. All of the drivers were excellent, knowledgeable and courteous. Sal was especially great.

The tour guides were amazing. Extremely knowledgeable and very friendly. Absolutely loved the cooking class. The sisters were so much fun to be with. Maybe the highlight of the trip for me.

All in all it was a fantastic vacation. It is so hard to think of a favorite part. I am so glad we used you.

Gard, September 2017

We had an amazing trip to Italy!! Thank you so much for all of your hard work in such a short amount of time.

Guides: all excellent. Very dependable and punctual. All very knowledgeable. Transfers/Trains/Private Drivers/Water Taxis/Private Boats: all excellent; punctual and very helpful.

Overall we could not have had a better experience. You guys planned everything perfectly down to the last detail, which made things very easy on us as novice travelers. We are already planning to return to Italy as soon as possible and will certainly use your agency to help with our planning.  We will be happy to refer you to any of our contacts looking for assistance with travel to Italy.

Thukral Honeymoon, July 2017

We returned from our honeymoon and have to say you nailed it!! We loved Verona and restaurants…. Driving through the passe to Cortina was a little hairy but I've never seen anything like the mountain ranges before. Hiking was spectacular as well. The fabulous restaurants were the best on the trip in Cortina. Lake Maggiore was also perfect and we enjoyed touring the islands and did too much shopping.

Thanks for your service - it truly was perfect!!

Gibbs Honeymoon, July 2017

We just got back home after an absolutely wonderful trip. Many thanks to you both for helping us arrange what really was an ideal 10 days in Italy. The guides were all great (especially the hiking guide for the Trail of the Gods, who had to get involved in a dramatic helicopter rescue operation during our hike - though fortunately not for any of us!) Some pictures attached below.

For us, Capri was the best. Did some great boating and spectacular hiking. Could have stayed much longer. A true garden of Eden.

We will be sure to be in touch for our next trip and will absolutely recommend you to all of our friends who want to do Italy the right way!

Willen/Hakimi, June 2017

Our trip to Sicily was an exhilarating experience and we thank you for all your planning, recommendations and experience. Our driver was a genuine prince; safe, skillful but also thoughtful, kind and very helpful.

Every guide was excellent, exceptional as a matter of fact. We were grateful for each and every one. The hotels were wonderful. You were absolutely correct in saying a night at Hotel Athena would be memorable and unforgettable. Indeed it was.

Our dinner with its staggering view ranks as one of the most extraordinary experiences of our lifetime.

We fell in love and didn't want to leave.

Dooseman, May 2017

Everything has been perfect so far, beyond amazing! Thank you so much!

It is hard to pick our favorites, we have loved it all. Venice was magical. Our tour guides have been extraordinary. We loved the cooking class in Tuscany, our two hosts were charming and talented, and we were honored to learn from them. Our dinner at La Chiusa was a highlight- we met the owner and he made our night!

Wherever we go, we hear how wonderful you are, and we are very grateful to be traveling with your expertise!

Lech family, June 2017

We had an amazing time. Everything went as planned, the drivers, and tour guides were fantastic and always on time. The accommodations were also great.

Thanks for everything… we have seen so much in 2 weeks, and purchased 3 extra luggages for all the shopping we did.

We will definitely recommend your service, and once again thanks for everything you did with such short notice.

Nolet, September 2017

Joyce, we had a WONDERFUL TIME!! From the moment we got to Naples, everything went very smoothly!! The hotels were great!! We loved, loved, loved the Hotel Luna. Our view was amazing. You were right about Capri....it was fabulous. Our guides were very good. and the drivers were there when they were supposed to be!

Joyce, you made this trip very, very special for us.  Please tell Catherine that her hotel suggestions were great.

I will recommend you to everyone.

David, May 2017

Wow!!! There is so much to tell . . . I was so wiped out from each and every amazing, action-packed, fun and interesting day on our wonderful trip to Italy that I didn’t have time to email you during the trip.

The itinerary was perfect. Every hotel, activity, location, suggestion—so right-on and simply perfect.

ALL of our guides were EXCELLENT. Our driver, Michele—what a lovely man. His great attitude, love for his country, knowledge about wine, coffee, towns in Chianti, sites, etc.—really contributed to our trip and we thoroughly enjoyed spending time in the car with him. He was extremely accommodating and just great.  And  I cannot forget to mention the cooking lesson- so terrific!!! We had a major bonding experience with them, and loved cooking with them and learning from them.

The trip was LA MIGLIORE!!! Thank you so much for helping us have such a wonderful Italian adventure and so many memorable and special experiences. It was a delight to work with you and I look forward to doing it again in the future and I will definitely be recommending you to friends and family! Thanks, Joyce!!

Kleid Family, May 2017

We are back home after a wonderful week in Italy. We wanted to thank you again for all your special attention to our requests and to helping create wonderful wedding anniversary memories.

We know we will work with you again.

Linehan, April 2017

"Best trip ever to Italy.

Thank you to our Italian concierge, Joyce Falcone.

Our girls loved the magical city of Venice"

-Hellebusch family, April 2017

Oh, how do you even say THANK YOU. But, THANK YOU!!

We truly, truly, truly had the trip of our entire lifetime!

It has been a most exhilarating trip, everything was spectacular. We are so grateful! All my best, and UTMOST gratitude!!!

-Fredrickson, March 2017

This trip was the best I have ever taken hands down. It was the most memorable and phenomenal. The only thing I wished we had more was to have more time to spend in every city.

The Italian Concierge service was essential to the fabulous experience we had. It saved tremendous time. I loved the hotels you picked, centrally located, convenient and good quality properties.

I want to thank you for all the meticulous and thorough preparation work you did.  It allowed us to have more time to be spent on actually enjoying the trip.  It was truly memorable.  I would recommend you to my friends and family without a doubt.

Sun Family, January 2017

An amazing family vacation in Italy, thanks to Joyce and The Italian Concierge!

Every part of the trip was perfect - the hotels were unique and wonderful, the tour guides were knowledgeable and lovely; and we had the best time cooking in Tuscany with Mimma and Francesca.

A truly memorable and special trip!

Morrison family, December 2016

Thank you for all of your thoughtful assistance in planning our fabulous trip! [The guides] were phenomenal! So well educated and personable. As a result of their brilliant guidance, we experienced Rome and Florence through a magical lens of enthusiasm and fascination. Having not been to Italy before, there was a tremendous amount to take in.  So much beauty and inspiration at every turn, especially for us as designers. 

Thank you Joyce and Catherine for planning and facilitating such a memorable trip for us! We would not hesitate to recommend your services to friends or family who want to experience the richness of Italy in a manner perfectly suited to them.

Thanks for a fantastic first trip to Italy.

All of the hotels were awesome. The drivers were superb, and our guides.. so amazing. They absolutely made our trip. Loved seeing the local life.

The little lunch places we ate were superb and made the experience! Having the families serve us their own garden dishes and homemade cakes etc.…just fantastic. The bike rides were awesome…visiting the farm, cheese shop and olive oil place in Puglia. All of those different things made the trip so unique.

Loved it so much we can’t wait to go back.

Allen Family, July 2016

“ … We had a great trip - in fact, it turned out better than I had hoped. Every aspect and detail went off without a hitch…The drivers were always on time, courteous and friendly … Your restaurant recommendations were impeccable. I'm glad I contacted you.

You made things very easy for me, you were always very responsive, and you provided good advice.  And you put together a trip that respected my budget.

It was a pleasure doing business with you. My wife and I hope to return to Italy before too long. You can expect to hear from us again.”

"Having a wonderful time in Italy and can't believe it's coming to an end soon. Everything has been fantastic.  We wouldn't change a thing with the itinerary.  All of the private guides have been amazing and we are looking forward to spending our last day with Josie tomorrow. "

-Ferrara Family, June 2016

"Greetings from Villa Balbianello!

The itinerary has been great, having a wonderful time.

Thanks for all the recommendations,"

Roesch family - June 2016

"We had a great time on our trip. A real standout was our guide in Florence, her depth of knowledge and ability to use the time to meet our objectives was superb.

This is a picture of us heading out on our hike from Vernazza to Monterosso. We had perfect weather for hiking in the Cinque Terre.

Thanks again, Joyce, for your help in organizing our trip."  

Ellen and Lou  - May 2016

“THANK YOU for such a wonderful trip! Wow! My dad worked with you to plan our surprise honeymoon. We didn't even know we were going to Italy until we left for the airport, let alone all of the amazing things he had planned!

First of all, the logistics it takes to pull off a trip overseas is commendable. But pulling off flawless logistics for a SURPRISE trip is unbelievable! We never had to worry about where to go, who was picking us up, or what to do next. Every tiny detail was thought of. Even the tiny role of someone meeting us at the dock in Venice to take us from our boat to our driver. Flawless.

The activities that were chosen could not have been better. We loved every single one of them! Ranging from sight seeing to wine tasting to eating delicious food, it was everything we would have wanted to do. Our absolute favorite thing we did the whole trip was the cooking class with The Mamas! It was an experience we will never forget!

Everything was perfect, we continue to look at pictures and day dream of our time in Italy.

Thank you Joyce!!”

May 2015- Fehling

Thank you for your wonderful service and exceptional guidance in planning and executing our family vacation.

I appreciate that you truly listened to our wish list in the planning stage and helped shape an itinerary that held something special for each person in our party. Your suggestions on where to cut back (or add on) were spot on.

Your contacts, including drivers and guides, are an exceptional lot. The drivers were on time, personable and engaging each and every time. The guides…well… just outstanding. I am generally not one for tours but your guides made each location we visited come alive. 

I travel a good deal for business and pleasure and consider myself pretty picky. Your exceptional attention to detail enabled my family to share an experience that will be remembered for a lifetime.

July 2016 - Gibbons - Fitzpatrick Family

“It's hard to know where to begin, except to say that our entire trip was absolutely perfect from beginning to end! Every one of our drivers was exactly on time and in the designated meeting place.

Each of the tour guides - Michaela in Rome, Donatella in Siena, Simona in Florence, Antonella in Venice, and Silvana at the Villa Balbaniello - every one of them is a credit to you and we were very impressed with their individual knowledge and their enthusiasm for local history.

All in all, you put together a most wonderful vacation for us, and for that the four of us sincerely thank you! Sandy and I are already talking about a return trip to Italy - one day, hopefully not too far away…”

Sept 2015 -Whistler & Eckhert

“I haven't had the time to properly thank you for the great job you did putting together a last minute itinerary on such excruciatingly short notice.

Adam and I had a great and (essentially) glitch free time. Your choices/suggestions were all on point. Food and hotels were wonderful. Tour guides worked out wonderfully. The trip was a great combination of sightseeing and relaxation.

Thanks again -- let me know if you'd like to see any photos. And please feel free to use me as a reference!”

Weissler- July 2015

“Thanks you so much for putting together this great trip. I think it struck the right balance of touring with down time,…

There are a lot of photos of the cooking class which was one of our favorite activities … ”

Sept 2015- Brown Group

“Words cannot describe what a wonderful time we had in Italy. The trip was just perfect.T he hotels were beautiful, the guides delightful and full of knowledge.

We can't thank you enough for such a well planned trip of a lifetime. Oh, and let's not forget every meal was delicious!!

Moody, Chappius, Leonards, October 2015

“ Don and I had a wonderful time on our trip to Italy!

If our friends ever mention that they are planning to go to Italy, we will definitely recommend that they work with you!”

Sept 2015- Peck

“We had an amazing trip that went off without a hitch. All the hotels were great.

Can't say enough about your service.”

Sept 2015-Sargent

“Great Call … ”

Oct 2014- Sussman

“We truly had a wonderful time in Tuscany.”


“I think this photo sums up our experience …

Thanks for helping to plan this trip … Very well done.”

Sept- 2015 J. Brown

“It was a fantastic trip!”

 Sept 2014- Ontell Silvermann

“Everything was well organized …

‘trip of a lifetime!!!!!!’ ”

May 2014- Sturlese

“The trip was fabulous and went off without a single glitch! ”

Oct 2013- Arsenault

“The execution was flawless and we enjoyed a wonderful holiday.

I would recommend Joyce without hesitation to any traveler who wants to take the perfect trip to Italy.”

Aug 2014 -Finn Family

“Our trip was terrific.

Loved your choice for hotels and guides.”

“The trip was absolutely awesome.”

- Sitton's | December 2013

“We had the vacation of a lifetime! … Everything was planned to perfection!

We could not have done it without you!

We would highly recommend you to anyone.”

“The trip has been so wonderful, you did a splendid job for us. Every day was so special …”

Sept 2013- E. Halpeirn

“We loved hiking the Seisler Alm in the Dolomites yesterday …

We are having a wonderful time …”

“Amazing trip to Amalfi Coast, …

Couldn’t have done it without Joyce and her vast knowledge of the area and ability to tailor her recommendations to our desires. — Thanks Joyce.”

“What a fantastic and memorable experience Joyce, the Italian Concierge, provided us! ”

..."Hi joyce...what an amazing time!  Everything was smooth as silk, thanks to you"

May 2013- Sitko

“Matera might have been the highlite of the trip due to it being so truly ‘Italian’ — Not a word of English spoken around us. …

Thanks for all of your recommendations.” 

July 2014 -L. Peterson

“What a fantastic vacation!

Without Joyce we never could have found the wonderful little hotels we stayed at nor the fabulous tour guides that added so much to our experience.”



conde nast top travel Specialist 2008conde nast top travel Specialist 2009conde nast top travel Specialist 2010conde nast top travel Specialist 2011conde nast top travel Specialist 2012


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