The trip was wonderful and so well planned through you all. I want to thank you for making it all so seamless and easy to navigate, it was a wonderful experience and my Grandma had the best time! It was so helpful to have our tickets, documents and itinerary in one place, as well as your expertise on local guides and suggestions. We had so much fun and I already miss it!

-Mitsu & Family, December 2023

Thanks to the Italian Concierge Team - we consider our Italian experience a ‘trip of a lifetime’.  Every hotel, driver, tour guide, dining reservation/recommendation, actual tour, ground transportation, and recommended travel tip was designed to provide us with a quality and a true Italian  experience.

Nancy & Kay - October 2023

My husband and I thank you and your incredible staff for coordinating our trip to Italy.  What an incredible experience! Everything was planned perfectly, from the drivers to the hotels to the tour guides and,of course, the restaurants.  As first-time travelers to Europe, it was so comforting to know that you and your team planned every detail,  and we knew exactly when and where we needed to go throughout the day.    Florence, Venice, and Rome were great places to start our exploration of Italy.  The people, the history, and the food were all amazing!

We want to express our gratitude from the bottom of our hearts, and we are already looking forward to another trip next year to Sicily with my sons.

Grazie mille!

Donnamarie &  John - September/October 2023

We had the most wonderful time and the trip was perfect!  We raved to various people about how seamless the whole trip was and how everyone was where they were supposed to be at the right time.  The Italian Concierge made our trip a million times better than had we tried to do it alone.  I loved all of the history, but truly, Tuscany countryside was my favorite.  We honestly cannot wait to go back and I will certainly reach out!  Next time we would like to visit Southern Italy and then back to Borgo Pignano.  :) Thank you so much for your help with setting up this amazing trip!  

Amy & Mike - September 2023

Villa Torrigiani
Thanks so much for all your help, despite the weather this one was still one of our favorite trips ever! Everything was so beautiful and the hotels you booked were perfect. I appreciate how responsive and helpful you and your team were throughout the whole trip and answered all my questions. I couldn’t have picked a better planner to go through. We both really liked having the whole trip uploaded on the app which helped us stay organized and on top of our plans. Other than the weather the entire trip couldn’t have been any more perfect. I appreciate your hard work, responsiveness and attention to detail so much! Thanks a million and we hope to be back in Italy soon!!
Basia & Joe - Honeymoon - May 2023

We are on the plane headed home and had an absolutely fabulous time in Italy! Every detail worked perfectly, the trip went off without any complications, and we loved every second of it.
The guides were all so so knowledgeable and educated us about the Roman empire, the Medici family, the Catholic Church, Leonardo Da Vinci, Michaelangelo, life during the Renaissance, life during the Dark Ages, and everything else. Having the individual guides was definitely the highlight of our trip and you hired the best guides EVER! Overall our trip was absolutely magical and something we will remember for the rest of our lives! Thank you for all of the details you took care of to make this trip happen, including dinner reservations. The meals were all so delicious and it was so nice having reservations already made! Many many thanks and I will definitely recommend you to my friends and family!

Michele & Family April 2023

Just wanted to drop you a quick note of thanks for putting together a spectacular trip that we all thoroughly enjoyed. The entire trip was so smooth, and everything just fell into place as planned. Thank you again for being so great to work with and for putting together the trip of a lifetime for our group!!

Brian & Friends - Spring 2023

The guides, Donatella, Simona, Anotella and Alvise were excellent.  The hotels, restaurants and drivers (especially Philipo) all added a special touch to the trip.  The timing of all events was impeccable, you truly have a gift.  We will definitely recommend you to family and friends!
We may be in touch about a future trip to Rome and Sicily!  The Ryder Cup has caught our eye! 
Thank you for making our 30th anniversary trip fabulous! 
Debi and Larry November 2022

My husband and I found Joyce about 9 years ago when we were asked by my sister-in-law to help her plan her 50th birthday weekend for about 20 people in Venice. Joyce worked with me to find the perfect hotel, daily activities for folks, meals, pretty much everything.  It was a combination of her qualifications and awards that initially led us to her but once I spoke with her, I knew that she was the right person for me.  Good listener, able to suggest interesting and “off the beaten path” experiences for us to do, able to plan logistically what we could do in 1 day, what we could do over the whole time we were there, connections to restaurants and the most amazing guides I have ever met (local, experienced and so nice!). 

This past summer, we planned another trip with Joyce. We visited Puglia and the Amalfi Coast for almost 2 weeks. I’m not even sure where to begin with how incredible this vacation was, but we saw the most amazing sights, ate the most incredible food and drank more that our share of wine, while we were having not just a “tourist vacation” but actual experiences that Joyce helped us plan. She was able to deliver every experience that we were hoping to have. She made it seem effortless, but I am sure that was a lot of work behind the scenes that we were not aware of .

Loretta and Family July 2021

 The Italian Concierge took all the stress out of planning and we are so grateful!! Grazie!! Joyce and her team designed an excellent itinerary for our spring break trip to Italy for our family of five. She helped us decide on which cities to visit on this trip- which was Florence and Rome; and we all loved it.  All our drivers and tour guides were so great- very friendly, knowledgeable, and accommodating. From hotel reservations, museum tickets to train tickets and dining reservations- the organization they provided with the app was so awesome. When we had a change in plans, Joyce was able to update and switch arrangements for us immediately- the communication throughout our trip was so easy and helpful. They took all the stress out of planning a trip and we are so grateful! Grazie!

Kelly and family - March 2022 


Joyce Falcone and her team put together a dream vacation for myself, Christy, and our toddler, Olivia. While we were unsure how a luxury vacation would go with a 13-month old toddler, the trip went off without a hitch. We were able to visit Rome, Florence, the Tuscan Countryside, and the Maremma region. Our additional city excursions included Siena, Bologna, Greve in Chianti, and Castellina in Chianti. From our historical tours to the unbelievable food and wine and our Tuscan cooking class, we had an absolute blast and made memories that will last a lifetime. It was hard to leave this slice of heaven on Earth, and we can't wait to go back! If given the opportunity, we would unquestionably choose Joyce and her Italian Concierge agency to plan our next Italy trip again. 

Christy, David & Olivia July 2022

We just returned from another amazing trip to Italy put together by Joyce and her staff, this time to Puglia and Matera.  The guides, drivers and food were fantastic. The Adriatic Sea was so clear, blue and beautiful. Everything was so well organized that all we had to do was show up and enjoy our great vacation. We are already thinking about our next trip to Italy!

Joe & Agnes – May 2023

First, thank you so much for planning a fabulous trip for us! The drivers are all wonderful. Always early, polite, helpful. In addition, ALL the guides were good, responsive, accessible, and flexible.
Erice, of course, is marvelous!  And the restaurant recommended for lunch was terrific.  An absolutely delightful setting, fun staff and great food.
The cooking class with was SO much fun. The boat trip with the guide was so entertaining. And, the coastline is stunning. Seeing Siracusa/Ortigio from the ocean was memorable. Mt. Etna...what an experience!! It is unfortunate that clouds settled in so we could not go to the top, but the funicular ride and then exploring on foot made an impression. 
Once I started reminiscing about the trip I could not stop -:)
Dave, Jenny, & Jack- June 2023

Thank you so much for organizing the Bocelli & Bottura Group Tour.  EVERY aspect of the trip exceeded our expectations. We are grateful not only for the experience of the events and activities, but were so lucky to have traveled with such a wonderful group, and Joann is THE BEST!

We're hopeful it won't be too long before we return to this beautiful country that has stolen our hearts.

Ted & Chris - Bocelli/Bottura Group Tour July 2023

Thank you for everything and it has been wonderful. Thank you for a wonderful trip and the opportunity to meet all the guides and our drivers. They were all so gracious and we did experience the lovely people of Italy! The cooking lesson at Tutti a Tavola was by far the best day in Italy. Trina and I cried when we left Mimma and Franca. It was so fascinating hearing their stories. Seeing them fight and having so much in common. I’m truly sorry that I did not meet them 30 years ago, but we are blessed to know them now. A very special and memorable 42nd wedding anniversary. Thanks for setting it up. Took my princess to have a very special meal. Love you guys! We will return! Love your team.

Chip & Trina- 2023


The trip was fantastic!
We kept saying how nice it was that the drivers and the guides were all on time and how they communicated with each other - we felt like we didn't have to worry about a thing!
All drivers and guides werefantasticI know that Trail of the Gods is considered a moderate hike.  For non-hikers like us, it seemed harder than "moderate".  After the hike, we actually skipped the lunch reservation and just asked the driver to pick us up at the end of the trail - we were done!
We were really happy with all the restaurants.  
We loved the Axus app and all the info you included in it - another thing that made the trip seamless.
I wish that Italian Concierge could control the airlines because that was really the only problem we had during the whole 2 weeks.
Thank you for all your work on this trip.  If we head back to Italy in the future, you will be the first person we call!

Melissa & Family - Summer 2023

"Joyce and her team have been an incredible resource and support in the planning of our past two trips to Italy. She has single-handedly converted us to the joy and convenience of using travel agents to help plan our vacations!

She is terrific with the "big picture" i.e. making sure we have an interesting mix of activities and experiences, as well as the "granular" details e.g. making sure we have have reservations at a restaurant at 8PM.

To be sure, Joyce is the Master of the "Art of the Vacation" and I for one, would never, now, plan a vacation to Italy without her."

Elsa, September 2019

We had a most fantastic and memorable time. Your services went ABOVE and BEYOND our expectations. Everything from the moment we got picked up from the airport to the moment we got transportation back to the airport was easy and wonderful.

The Villa was especially nice for our large group, everyone there was so nice and helpful. It had everything a person would need and more. All of our tour guides and the places you picked out for us to visit were also fabulous.

We loved Florence (we could have spent so much more time there, hopefully next time). Tuscany was so beautiful and the people were so nice. The Amalfi Coast was extraordinary. Rome well what can I say you need a couple weeks to really enjoy Rome, (next time).

Thanks for everything!

Pacifico, July 2019

Just wanted to drop you a note to thank you for all your assistance with our trip to Italy! It was well-organized and hassle-free. We had a wonderful time!

We’ll be sure to recommend you to other people we know who would like to visit Italy!

The Giordano Family, Summer 2023

I want to thank you for a wonderful trip to Italy! We had a fantastic time, and it was so great to have everything already planned prior to our arrival. The drivers were so kind, and all on time. And I can't say enough about the guide! They were so knowledgeable and interesting to listen to. They conntected with all four of us and I was really impressed. Thank you for confirming food choices for our Celiac kids- it made eating stress free. Everything was so easy, and we loved every minute. We can't wait to go back! Thank you, thank you! 

Keri & Family- July 2023

Thank you to you and your team, we had a fabulous trip. All the arrangements you made for us were great, and we appreciated your suggestions for sites to see on our own, almost all of which we covered.

I will give special mention to: the Martis Palace, which we loved and was in a perfect, central location. Marcello in particular was an excellent guide.
The cooking lesson/dinner with Peter was a highlight and what a way to end the trip. It was a wonderful evening, really no words to describe it.

We would certainly recommend you to our friends, and will be in touch if we (hopefully) plan any trips to Italy in the future!
-Livingston, June 2019

Joyce and team made our honeymoon unforgettable! Traveling to another country can be very overwhelming and Joyce helps make the process as seamless as possible. My husband and I shared where we wanted to go and what we enjoy doing and she put together a full itinerary based on our interests. The hotels were perfection. The restaurants we ate at were amazing. The car services and tour guides we had were over and beyond professional. The Axus app Joyce uses makes the trip so easy. Everything is taken care of and all you have to do is enjoy yourself! We’d recommend Joyce over and over again. When we go back to Italy we will be sure to reach out to The Italian Concierge!

Lauren & Vinny - Spring 2023

The trip of a  lifetime. Simply couldn't have been any better! Un'esperienza di viaggio preferita.

-Taryn & Vonesha, September 2023

When my family and I started thinking about a trip to Italy we knew we needed an expert who can tailor the experience to our needs. That is what Joyce did from The Italian Concierge. From our first conversation about the trip, I knew her and the team would curate what would be a memorable trip. The team was fantastic and responsive. The knowledge of the towns and restaurants along with the sights to stop and visit were beyond what we could have hoped for. The coordination of a multi-city, multi-stop trip was perfect. I would highly recommend Joyce to anyone who is planning a visit to Italy. Ciao! 

Drew Family-  June 2023

Having Joyce plan this trip was seamless. If you want to go to Italy this is the place to plan. I loved that Joyce is constantly going to the places she recommends and making sure they are still up to standard.

Her team is awesome too and available by text the entire trip when changes needed to be made. Can we clone her for other parts of Europe on travel planning?

-Eichenholz, May 2019

Wow! What an amazing trip! Mark and I had such a fabulous time experiencing Italy for the first time. I can’t tell you how many times we praised you and the phenomenal trip you planned for us.

The AXUS app was so valuable as it made navigating the trip so easy and fun. Including having all tickets, reservations, contacts, information in one place. We were were very happy with our hotels. Both the Ca Marie Adele and Hotel Savoy were very impressive with incredible service, great location and beautiful accommodations.

Probably the biggest highlight of the trip were the tour guides. We felt so honored to be in their wise and capable care in each city. We learned so much in such an enjoyable and enlightening fashion. We can’t imagine seeing any of these cities without them.

We have already recommended the Italian Concierge to friends and will continue to do so. And you will hear from us again when we return to Italy to explore other areas!

Joyce, thanks again for planning a trip of a lifetime! We are so grateful.

Gilbert, May 2019

We had such an AMAZING time in Italy! Thank you for all the wonderful suggestions, planning, and advice. Some of the highlights for us were: Pienza and the hike to Montechiello, including the lunch there, Lucca and bike riding around the wall, The pizza & gelato making class, Alvise, Paola, and Barbara - it was so enriching to have such knowledgeable guides

All of the hotels were fantastic (including the upgrade to 2 junior suites in Rome). We also wanted to thank you for the champagne and cookies that you sent us in Florence - what a great surprise! The whole trip made us feel like royalty with private drivers and guides, amazing experiences, and beautiful hotels.

I have already sung your praises and sent your name/website to at least a half dozen people and will continue to do so. I have been telling everyone about the app (which was fantastic to use and share with family!), how you came in at the bottom of our budget, and how you focus on only Italy.

Thanks again for everything!
Carolyn and Eric, April 2019

Italy was all we could have imagined and more! Just amazing history and was mind boggling.

I am so glad I chose The Italian Concierge to plan this trip, it could not have been more PERFECT!

Each of the tours were so unique and interesting and the guides were absolutely wonderful! We LOVED the foodie tour. Our driver was so nice. The hotels were wonderful and the staff at each hotel were so accommodating.... very nice!!

Chianti... just absolutely beautiful! The cooking class was the highlight..... those woman were absolutely wonderful and they are famous!!! The food was just outstanding! We had the best time, we could have stayed there all day!

I cannot thank you enough for planning the perfect vacation in ITALY... just perfection! Thank you again!

Sjieka, May 2018

Catching my breath and reliving some of the fondest memories of my life to date. I can’t thank you enough for your detailed guidance in planning this once in a lifetime Italian trip. Every single detail was important and we are so grateful for your help.

Each day became our Favorite Day. We saw so so much and learned more. My children were incredibly grateful for the trip. They soaked up every moment.

Again, thank you so very much for sharing your passion for such a beautiful country. We hated to leave and hope to return. I will definitely pass your information on to anyone who is planning a trip to Italy. If there is a place to write a recommendation, I would be happy to sing your praises. So grateful!

Pinsoneault, June 2018

I would have written sooner, but Zach and I are still in a depression since getting back from your beloved Italia. The trip was absolutely incredible. The countryside, the architecture, the history, the food and wine, the people, the shopping, and the lust for life and lack of stress that Italians seem to have. Oh and we learned to drink Prosecco! We truly miss it and can’t wait to return.

The hotels and guides you arranged (and train, transfers) were terrific. Loved L’O a lot. Gorgeous hotel and excellent service / location. I absolutely flipped for Siena. What an intriguing town with such rich history/traditions.

So, thank you again for helping to make our trip so fantastic. I will certainly recommend you!

Brandeis, May 2018

We had a wonderful trip and we are very grateful for your guidance and great planning. We loved all of the hotels (of course our “Limonaia” room with private terrace at Villa Bordoni topped all in terms of setting!) All had well-appointed rooms, very comfortable beds and delightful staff.

Food and wine of course were delicious. The guides were all great (we were both in love with Alvise). The itinerary had a good mix of cities and countryside, not too many museums and just the right amounts of free time, which we used to shop and nap, as fit the occasion!

I’ve just finished organizing my pictures and can’t decide which area was more beautiful. Thank you for introducing us to so many wonderful places!

Wodka, May 2018

This has been a fabulous trip! Every step of the way was perfect and hats off to you for a perfectly planned adventure!

We couldn’t have asked for anything more, except to stay longer! We will be singing praises to you to anyone planning a trip to Italy! We hope to return in two years so will be talking with you again! Ciao!

Louisiana Gals, May 2018

Anne and I wanted to thank you for a most magical trip to Italy. First, our guides! Each of them were spectacular: knowledgable, passionate, and engaged. They love what they do, and they shared that joy with us. We couldn't have asked for better companions with whom to share our adventure in Italy. Second, the hotels you picked for us were spot on. Each of them, particularly in Rome, Amalfi, and Florence, were exactly what we needed, and in a location that served our needs. Third, and I can't stress this enough, THANK YOU for ordering a GPS for our rental car. I thought we could manage with maps, but I was sorely mistaken. Fourth, all the documentation you sent us in advance for tickets and transportation made our trip that much more enjoyable. We didn't have to worry about much in terms of traveling, as you had handled all of that for us. What a relief! Further, all your notes about things to do and see in each place, local customs, what to say and not to say, we referred to over and over again. Joyce, thanks again for EVERYTHING. Our trip was wonderful, and you're a big reason why! When we're ready to explore Sicily, you will be our first call for sure! Con grande ringraziamento e apprezzamento

Toolijan, April 2018

We loved the entire trip and everything went as smooth as silk! Every hotel was great, all the restaurants wonderful (with one exception), and the drivers and tour guides were all perfect!

I will recommend you to friends and will definitely have you book any future travel to Italy.

Thank you very much!

Thompson family, July 2017

Our trip was great! No glitches, all went well. We loved Puglia, it was nice having the time in Fasano followed by the time in Lecce.

All the arrangements you made worked smoothly and the service and hotels did not disappoint. Both properties were great in different ways. The cooking class was wonderful and the tour guides both knowledgeable and friendly, giving us a good background to our journey.

We will definitely share your info and will be in touch when we plan another trip.  As it was our first trip to southern Italy it really helped to have you involved, especially given our hectic schedules at home.

Thanks again
Winston, Kohn, March 2018

We are extremely impressed and pleased, and we've only just begun. We can't thank you enough for setting all this up. Pienza was so romantic we had a hard time leaving. Salvatore was as genuine and kind as everyone you've connected us with. Such a beautiful country and people.

All has been very good. We have enjoyed our stay in Italy very much and gotten a good feel for what we'd like to do on our next adventure through Italy.

The Tuscany countryside and many villages we visited were the highlight of our trip. All the guides were great, patient and very willing to share their knowledge. We especially enjoyed Michael our driver and Salvatore too. Again very patient and happy to share with us.

Please use us as a testament to your outstanding service and agency. We will be recommending you to all our friends that have an interest in touring Italy. You did an amazing job! Grazie Mille!

Johns, September 2017

The trip was outstanding and I can’t think of a single thing that I’d have liked to have done differently or that could have been better.

Anne and I had a blast. Each day, and at the end of the trip, we each stated our favorite part of the day, and ultimately the trip. We almost all had something different, but we all agreed that there really wasn’t a bad experience on the entire trip.

Thanks for everything. I’ll certainly be referring others to you when they mention Italy.

Abston, September 2017

We cannot thank you enough for planning our amazing trip to Italy! Every detail from beginning to the end was well thought out, planned perfectly and organized.

Italy is such a magical place and we really felt that the entire time we were there. The history and beauty is overwhelming and so awesome to take it all in.

I am sure I have forgotten to include a million other things, really there is too much to write! The Caffé!, The wine! The Aperol Spritz! The cheese! The Art! The history!....

So thank you again from all of our family to yours for an absolutely fantastic vacation and a great FIRST trip to ITALIA!!

Nicholson family, June 2017

Joyce and her team were amazing! From the moment we landed in Italy until the day we left was worry free. The additional things we wanted to plan and changes we made were handled immediately.

I can't imagine going to Italy for a month with out Joyce's expertise. I was able to connect with Joyce in Italy when I needed to ask questions or confirm schedules.

The tour guides were so knowledgeable and passionate about Italian history. They interacted with my children and made it fun for all.

The Villa in the Amalfi Coast is a must. The town was perfect for my children... not over crowded.  All the Chefs prepared such delicious meals with the freshest ingredients. Our favorite memories were private boat trips on the Amalfi Coast and our pizza making class.  Thank you Joyce and your amazing team!!!

The Latella family, June 2017

I want to share with you how much we thoroughly enjoyed our trip. The itinerary you gave us was perfect. We referred to it at least twice a day. All of the drivers were excellent, knowledgeable and courteous. Sal was especially great.

The tour guides were amazing. Extremely knowledgeable and very friendly. Absolutely loved the cooking class. The sisters were so much fun to be with. Maybe the highlight of the trip for me.

All in all it was a fantastic vacation. It is so hard to think of a favorite part. I am so glad we used you.

Gard, September 2017

Jim and I had a wonderful time in Italy. All of your suggestions and arrangements worked out perfectly. Lucca was such a surprise and we thoroughly enjoyed our walking tour with Antonella.

Our hotels were lovely and all of the drivers were on-time, courteous and knowledgeable.

The highlight of our trip was cooking class with Mimma and Franca. They were delightful!! We enjoyed our time with them immensely. We have forwarded your info to several friends that are looking at Italy in the future.

Thank you again for a lovely itinerary.

-Buckley, October 2017

We had an amazing time. Everything went as planned, the drivers, and tour guides were fantastic and always on time. The accommodations were also great.

Thanks for everything… we have seen so much in 2 weeks, and purchased 3 extra luggages for all the shopping we did.

We will definitely recommend your service, and once again thanks for everything you did with such short notice.

Nolet, September 2017

We had an amazing trip to Italy!! Thank you so much for all of your hard work in such a short amount of time.

Guides: all excellent. Very dependable and punctual. All very knowledgeable. Transfers/Trains/Private Drivers/Water Taxis/Private Boats: all excellent; punctual and very helpful.

Overall we could not have had a better experience. You guys planned everything perfectly down to the last detail, which made things very easy on us as novice travelers. We are already planning to return to Italy as soon as possible and will certainly use your agency to help with our planning.  We will be happy to refer you to any of our contacts looking for assistance with travel to Italy.

Thukral Honeymoon, July 2017

We returned from our honeymoon and have to say you nailed it!! We loved Verona and restaurants…. Driving through the passe to Cortina was a little hairy but I've never seen anything like the mountain ranges before. Hiking was spectacular as well. The fabulous restaurants were the best on the trip in Cortina. Lake Maggiore was also perfect and we enjoyed touring the islands and did too much shopping.

Thanks for your service - it truly was perfect!!

Gibbs Honeymoon, July 2017

We just got back home after an absolutely wonderful trip. Many thanks to you both for helping us arrange what really was an ideal 10 days in Italy. The guides were all great (especially the hiking guide for the Trail of the Gods, who had to get involved in a dramatic helicopter rescue operation during our hike - though fortunately not for any of us!) Some pictures attached below.

For us, Capri was the best. Did some great boating and spectacular hiking. Could have stayed much longer. A true garden of Eden.

We will be sure to be in touch for our next trip and will absolutely recommend you to all of our friends who want to do Italy the right way!

Willen/Hakimi, June 2017

Everything has been perfect so far, beyond amazing! Thank you so much!

It is hard to pick our favorites, we have loved it all. Venice was magical. Our tour guides have been extraordinary. We loved the cooking class in Tuscany, our two hosts were charming and talented, and we were honored to learn from them. Our dinner at La Chiusa was a highlight- we met the owner and he made our night!

Wherever we go, we hear how wonderful you are, and we are very grateful to be traveling with your expertise!

Lech family, June 2017

This message is for the spectacular team that made our first time to Italy a perfect trip.  With the information we provided, you all managed to draft an itinerary, including moving our daughter in to her dorm in Florence, that was second to none!

From Florence, to Tuscany and then finishing off in Rome, there was nothing that we lacked seeing or missed. Our private tours were so amazing! The guides were beyond knowledgable, friendly, interesting and engaging!

We are already thinking about our next trip back and cannot wait for you all to be apart of it again! From the bottom of our hearts, James, Alexandra and I thank you!

Tringali Family, June 2017

Joyce, we had a WONDERFUL TIME!! From the moment we got to Naples, everything went very smoothly!! The hotels were great!! We loved, loved, loved the Hotel Luna. Our view was amazing. You were right about was fabulous. Our guides were very good. and the drivers were there when they were supposed to be!

Joyce, you made this trip very, very special for us.  Please tell Catherine that her hotel suggestions were great.

I will recommend you to everyone.

David, May 2017

Our trip to Sicily was an exhilarating experience and we thank you for all your planning, recommendations and experience. Our driver was a genuine prince; safe, skillful but also thoughtful, kind and very helpful.

Every guide was excellent, exceptional as a matter of fact. We were grateful for each and every one. The hotels were wonderful. You were absolutely correct in saying a night at Hotel Athena would be memorable and unforgettable. Indeed it was.

Our dinner with its staggering view ranks as one of the most extraordinary experiences of our lifetime.

We fell in love and didn't want to leave.

Dooseman, May 2017

Wow!!! There is so much to tell . . . I was so wiped out from each and every amazing, action-packed, fun and interesting day on our wonderful trip to Italy that I didn’t have time to email you during the trip.

The itinerary was perfect. Every hotel, activity, location, suggestion—so right-on and simply perfect.

ALL of our guides were EXCELLENT. Our driver, Michele—what a lovely man. His great attitude, love for his country, knowledge about wine, coffee, towns in Chianti, sites, etc.—really contributed to our trip and we thoroughly enjoyed spending time in the car with him. He was extremely accommodating and just great.  And  I cannot forget to mention the cooking lesson- so terrific!!! We had a major bonding experience with them, and loved cooking with them and learning from them.

The trip was LA MIGLIORE!!! Thank you so much for helping us have such a wonderful Italian adventure and so many memorable and special experiences. It was a delight to work with you and I look forward to doing it again in the future and I will definitely be recommending you to friends and family! Thanks, Joyce!!

Kleid Family, May 2017

We are back home after a wonderful week in Italy. We wanted to thank you again for all your special attention to our requests and to helping create wonderful wedding anniversary memories.

We know we will work with you again.

Linehan, April 2017

"Best trip ever to Italy.

Thank you to our Italian concierge, Joyce Falcone.

Our girls loved the magical city of Venice"

-Hellebusch family, April 2017

Oh, how do you even say THANK YOU. But, THANK YOU!!

We truly, truly, truly had the trip of our entire lifetime!

It has been a most exhilarating trip, everything was spectacular. We are so grateful! All my best, and UTMOST gratitude!!!

-Fredrickson, March 2017

This trip was the best I have ever taken hands down. It was the most memorable and phenomenal. The only thing I wished we had more was to have more time to spend in every city.

The Italian Concierge service was essential to the fabulous experience we had. It saved tremendous time. I loved the hotels you picked, centrally located, convenient and good quality properties.

I want to thank you for all the meticulous and thorough preparation work you did.  It allowed us to have more time to be spent on actually enjoying the trip.  It was truly memorable.  I would recommend you to my friends and family without a doubt.

Sun Family, January 2017

An amazing family vacation in Italy, thanks to Joyce and The Italian Concierge!

Every part of the trip was perfect - the hotels were unique and wonderful, the tour guides were knowledgeable and lovely; and we had the best time cooking in Tuscany with Mimma and Francesca.

A truly memorable and special trip!

Morrison family, December 2016

Thank you for all of your thoughtful assistance in planning our fabulous trip! [The guides] were phenomenal! So well educated and personable. As a result of their brilliant guidance, we experienced Rome and Florence through a magical lens of enthusiasm and fascination. Having not been to Italy before, there was a tremendous amount to take in.  So much beauty and inspiration at every turn, especially for us as designers. 

Thank you Joyce and Catherine for planning and facilitating such a memorable trip for us! We would not hesitate to recommend your services to friends or family who want to experience the richness of Italy in a manner perfectly suited to them.

Thanks for a fantastic first trip to Italy.

All of the hotels were awesome. The drivers were superb, and our guides.. so amazing. They absolutely made our trip. Loved seeing the local life.

The little lunch places we ate were superb and made the experience! Having the families serve us their own garden dishes and homemade cakes etc.…just fantastic. The bike rides were awesome…visiting the farm, cheese shop and olive oil place in Puglia. All of those different things made the trip so unique.

Loved it so much we can’t wait to go back.

Allen Family, July 2016

Thank you for your wonderful service and exceptional guidance in planning and executing our family vacation.

I appreciate that you truly listened to our wish list in the planning stage and helped shape an itinerary that held something special for each person in our party. Your suggestions on where to cut back (or add on) were spot on.

Your contacts, including drivers and guides, are an exceptional lot. The drivers were on time, personable and engaging each and every time. The guides…well… just outstanding. I am generally not one for tours but your guides made each location we visited come alive. 

I travel a good deal for business and pleasure and consider myself pretty picky. Your exceptional attention to detail enabled my family to share an experience that will be remembered for a lifetime.

July 2016 - Gibbons - Fitzpatrick Family

"Having a wonderful time in Italy and can't believe it's coming to an end soon. Everything has been fantastic.  We wouldn't change a thing with the itinerary.  All of the private guides have been amazing and we are looking forward to spending our last day with Josie tomorrow. "

-Ferrara Family, June 2016

"Greetings from Villa Balbianello!

The itinerary has been great, having a wonderful time.

Thanks for all the recommendations,"

Roesch family - June 2016

"We had a great time on our trip. A real standout was our guide in Florence, her depth of knowledge and ability to use the time to meet our objectives was superb.

This is a picture of us heading out on our hike from Vernazza to Monterosso. We had perfect weather for hiking in the Cinque Terre.

Thanks again, Joyce, for your help in organizing our trip."  

Ellen and Lou  - May 2016

“Amazing trip to Amalfi Coast, …

Couldn’t have done it without Joyce and her vast knowledge of the area and ability to tailor her recommendations to our desires. — Thanks Joyce.”

“What a fantastic vacation!

Without Joyce we never could have found the wonderful little hotels we stayed at nor the fabulous tour guides that added so much to our experience.”

“Matera might have been the highlite of the trip due to it being so truly ‘Italian’ — Not a word of English spoken around us. …

Thanks for all of your recommendations.” 

July 2014 -L. Peterson

“We had the vacation of a lifetime! … Everything was planned to perfection!

We could not have done it without you!

We would highly recommend you to anyone.”

“Our trip was terrific.

Loved your choice for hotels and guides.”

“Everything was well organized …

‘trip of a lifetime!!!!!!’ ”

May 2014- Sturlese

“The trip was absolutely awesome.”

- Sitton's | December 2013

“We truly had a wonderful time in Tuscany.”


“The trip was fabulous and went off without a single glitch! ”

Oct 2013- Arsenault

“What a fantastic and memorable experience Joyce, the Italian Concierge, provided us! ”

..."Hi joyce...what an amazing time!  Everything was smooth as silk, thanks to you"

May 2013- Sitko

“We loved hiking the Seisler Alm in the Dolomites yesterday …

We are having a wonderful time …”

“The trip has been so wonderful, you did a splendid job for us. Every day was so special …”

Sept 2013- E. Halpeirn

“ Don and I had a wonderful time on our trip to Italy!

If our friends ever mention that they are planning to go to Italy, we will definitely recommend that they work with you!”

Sept 2015- Peck

“We had an amazing trip that went off without a hitch. All the hotels were great.

Can't say enough about your service.”

Sept 2015-Sargent

“I haven't had the time to properly thank you for the great job you did putting together a last minute itinerary on such excruciatingly short notice.

Adam and I had a great and (essentially) glitch free time. Your choices/suggestions were all on point. Food and hotels were wonderful. Tour guides worked out wonderfully. The trip was a great combination of sightseeing and relaxation.

Thanks again -- let me know if you'd like to see any photos. And please feel free to use me as a reference!”

Weissler- July 2015

“ … We had a great trip - in fact, it turned out better than I had hoped. Every aspect and detail went off without a hitch…The drivers were always on time, courteous and friendly … Your restaurant recommendations were impeccable. I'm glad I contacted you.

You made things very easy for me, you were always very responsive, and you provided good advice.  And you put together a trip that respected my budget.

It was a pleasure doing business with you. My wife and I hope to return to Italy before too long. You can expect to hear from us again.”

“THANK YOU for such a wonderful trip! Wow! My dad worked with you to plan our surprise honeymoon. We didn't even know we were going to Italy until we left for the airport, let alone all of the amazing things he had planned!

First of all, the logistics it takes to pull off a trip overseas is commendable. But pulling off flawless logistics for a SURPRISE trip is unbelievable! We never had to worry about where to go, who was picking us up, or what to do next. Every tiny detail was thought of. Even the tiny role of someone meeting us at the dock in Venice to take us from our boat to our driver. Flawless.

The activities that were chosen could not have been better. We loved every single one of them! Ranging from sight seeing to wine tasting to eating delicious food, it was everything we would have wanted to do. Our absolute favorite thing we did the whole trip was the cooking class with The Mamas! It was an experience we will never forget!

Everything was perfect, we continue to look at pictures and day dream of our time in Italy.

Thank you Joyce!!”

May 2015- Fehling

“Thanks you so much for putting together this great trip. I think it struck the right balance of touring with down time,…

There are a lot of photos of the cooking class which was one of our favorite activities … ”

Sept 2015- Brown Group

“It's hard to know where to begin, except to say that our entire trip was absolutely perfect from beginning to end! Every one of our drivers was exactly on time and in the designated meeting place.

Each of the tour guides - Michaela in Rome, Donatella in Siena, Simona in Florence, Antonella in Venice, and Silvana at the Villa Balbaniello - every one of them is a credit to you and we were very impressed with their individual knowledge and their enthusiasm for local history.

All in all, you put together a most wonderful vacation for us, and for that the four of us sincerely thank you! Sandy and I are already talking about a return trip to Italy - one day, hopefully not too far away…”

Sept 2015 -Whistler & Eckhert

“Words cannot describe what a wonderful time we had in Italy. The trip was just perfect.T he hotels were beautiful, the guides delightful and full of knowledge.

We can't thank you enough for such a well planned trip of a lifetime. Oh, and let's not forget every meal was delicious!!

Moody, Chappius, Leonards, October 2015

“Great Call … ”

Oct 2014- Sussman

“I think this photo sums up our experience …

Thanks for helping to plan this trip … Very well done.”

Sept- 2015 J. Brown

“It was a fantastic trip!”

 Sept 2014- Ontell Silvermann

“The execution was flawless and we enjoyed a wonderful holiday.

I would recommend Joyce without hesitation to any traveler who wants to take the perfect trip to Italy.”

Aug 2014 -Finn Family



conde nast top travel Specialist 2008conde nast top travel Specialist 2009conde nast top travel Specialist 2010conde nast top travel Specialist 2011conde nast top travel Specialist 2012

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