Emma, our Operations Manager for Travel Planning, joined The Italian Concierge team in January 2017. After graduating from the Haslam Business School at the University of Tennessee in 2019, she integrated her academic knowledge into her role. Emma is extremely detail-oriented and oversees all client itineraries. During her time with The Italian Concierge, she has traveled extensively throughout Italy, from Lake Como to Sicily, and has also explored the South of France.

Elisabetta “Betta” lives in Florence and graduated in Italian History from the University of Florence. In 2021, Betta began collaborating with The Italian Concierge as a client and vendor liaison. With 19 years of experience as a museum educator at Palazzo Vecchio, she is also a research historian and a licensed National Tour Guide, assisting visitors in Italian, English, and French.

SILVIA DONATI

Travel Designer | Italy

Silvia joined The Italian Concierge Team in 2022 as a Travel Designer. She has a degree in Foreign Languages and Literature from the University of Bologna, her hometown. She has worked as a licensed tour guide and contributed as an editor and journalist for ITALY Magazine. Fluent in both Italian and  English, she has also served as a travel consultant and reporter in Los Angeles. She’s a passionate hiker and enjoys sharing her extensive knowledge of Italy with our clientele.

Administrative Assistant | USA

Shannon joined our team in March 2024 as our Administrative Assistant. She graduated from West Chester University in 2019 with a Bachelor’s degree in Business Management. She brings her wealth of experience to the dynamic travel industry, showcasing her passion for creating unforgettable experiences.

Giulia MARCHESINI

Travel Designer | Italy

Giulia joined the Italian Concierge team in Summer 2024. She is a passionate tourism professional based in Bologna, a vibrant city known for its rich cultural and social scene, which led her to pursue a degree in Languages and Tourism Management, followed by an international Master’s in Tourism, Heritage, and Events. 

Travel Designer | Italy

A first-generation New Yorker, Mari is bilingual in Italian and English. Five years ago, she moved to Italy, where she now lives between Rome and Calabria with her husband. With a rich background in hospitality, art, and event coordination, she designs thoughtful journeys that value culture, beauty, and authentic connection.